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Cpanel Usernames More Than 8 Characters Results In Error


Question

Posted

cPanel now supports 16 character usernames, but trying to add an existing account with more than 8 characters results in Blesta error.

 

The username must be between 1 and 8 characters in length.

 

Per Cpanel,

 

  Quote
For each new account, you must choose a username that contains 16 characters or less. Also, the first eight characters must be unique on the system to prevent issues with database prefixing and account transfers.

 

 

https://documentation.cpanel.net/display/ALD/Create+a+New+Account

 

 

Proposed fix:

 

Extend the field to accept up to 16 characters, but validate the first 8 are unique.

 

In the meantime, is there a hotfix so I can override the 16 character limit?  I need to start billing those accounts.

 

 

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