Checkout & Pay 404 Error

[florin.hangu]

Hello.

I have installed Blesta today, and after i spend a day to setup everything, i get this error..

I order a free package, and when i try to checkout and pay, i see this:

404 - cant find this page

[florin.hangu]

DONE!

works now after i have change dregister_argc_argv = off to register_argc_argv = on

Thank you.

[Michael]

You need to tell us more about this for us to help.

What Blesta version? Did you upgrade?

Do you have the order forms set-up correctly? Is there a payment gateway on the order form set-up page?

 

What gateways do you have installed? Are they set-up correctly?

[florin.hangu]

I do use last version of Blesta. 3.6.1

I do use PayPal Standard. I did setup them correctly...the payment gateway it is in order form.

[Michael]

I do use last version of Blesta. 3.6.1

I do use PayPal Standard. I did setup them correctly...the payment gateway it is in order form.

 

do you have teamviewer? If so can you PM your ID and password and I can have a look over with you.

[florin.hangu]

I use only my phone. No PC or Laptop.

[Michael]

I use only my phone. No PC or Laptop.

 

May I ask how you installed Blesta?

[florin.hangu]

Using my mobile and cpanel.

I can do almost same thing i can do on pc from my phone.

[Michael]

Using my mobile and cpanel.

I can do almost same thing i can do on pc from my phone.

 

I've replied to your PM, without having the ability to check with you everything from files to blesta itself I come to the conclusion that it's probably a missing file when you uploaded Blesta. And there's a few incidents with cPanel when extracting zips, so that's probably the cause as you mentioned cPanel.

[florin.hangu]

What page should load blesta, when i hit checkout and pay?!

[Michael]

What page should load blesta, when i hit checkout and pay?!

 

a checkout page. try licensedemo.com or blesta.com/demo/ with a offline payment

[florin.hangu]

I cant find what is missing..

If it is a page, i dont know what is the page name and were to search for it..if it is from my setup.. I have re cheked 3 times so far...

Does the rewrite httaccess could create this issue?!

[florin.hangu]

Yes. I disable 404 erro, to see what page cant blesta find or what is the error.

And that is the error...

[Tyson]

I wonder if it's a bug.

 

Open /plugins/order/controllers/checkout.php and change this:

$this->redirect($this->base_uri . "order/checkout/cart/" . $this->order_form->label . "/");

to this:

$this->redirect($this->base_uri . "order/cart/index/" . $this->order_form->label . "/");

Then try to process an order. Do you still experience the 404 error, or do you receive a normal error?

[florin.hangu]

I get back this:

An internal error occurred. The module row is unavailable.

[Tyson]

That sounds like an error attempting to process the order with the module. Your module may be misconfigured, as Blesta is unable to determine the appropriate module row from which to provision the service. You should re-check your module settings and make sure your package is setup correctly to use an available module row from that module.

[florin.hangu]

I have re-checked 3-4 times last time. I re-installed the software and there is still issues... I will change register_argc_argv = off to register_argc_argv = on and after that ill see how this work.

[Serendesk]

I use version 3.6.1 and a customer had the same issue yesterday. Using the Standard order form, the error occurred on the submit of the last step (review + enter new client details). The service and client registration were created successfully but instead of showing the order complete page the 404 page was shown.

 

I tried 5 times to make this error happen again but it wouldn't.

[Tyson]

I use version 3.6.1 and a customer had the same issue yesterday. Using the Standard order form, the error occurred on the submit of the last step (review + enter new client details). The service and client registration were created successfully but instead of showing the order complete page the 404 page was shown.

 

I tried 5 times to make this error happen again but it wouldn't.

 

I suspect that issue is a bug that can be resolved as I mentioned in post 14. A condition of duplicating the issue is that you must encounter an error such as not filling out all required fields. We're tracking this as CORE-1937.

[Serendesk]

Thanks Tyson.