sunrisepro Posted March 1, 2016 Report Posted March 1, 2016 When a client creates and account (via the Client Registration form), I do not get any email at all. How can I change this? Also, do you have any tips or recommendations for using Blesta to provide customer tickets and support?
0 Michael Posted March 1, 2016 Report Posted March 1, 2016 Settings > System > Staff > Staff groups > tick the boxes at the bottom. Then: My Info > Notices > tick the registration box. Paul 1
0 sunrisepro Posted March 1, 2016 Author Report Posted March 1, 2016 Thanks for the quick reply! Any recommendations for using Blesta for client ticketing & support?
0 Michael Posted March 1, 2016 Report Posted March 1, 2016 Thanks for the quick reply! Any recommendations for using Blesta for client ticketing & support? We use piping and the default plugin it's brilliant.
0 Michael Posted March 1, 2016 Report Posted March 1, 2016 Come again? I use Email Piping on the "default" support manager: https://docs.blesta.com/display/user/Support+Manager#SupportManager-email-pipingEmailPiping
Question
sunrisepro
When a client creates and account (via the Client Registration form), I do not get any email at all. How can I change this?
Also, do you have any tips or recommendations for using Blesta to provide customer tickets and support?
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