Blesta Log Issue

[kikloo]

Hi,

 

I just checked my Module Log in blesta and I see that every 3-4 mins. there's something happening re LogicBoxes. There are several boxes with Input / Output and mostly on output boxes its saying "Error". This is happening every 3-4 mins. or so. How do I check as to what Blesta is trying to do and what is causing the error and how do I make blesta stop doing it any more if its not possible to achieve ??

 

Any help will be appreciated. Here's a entry (I have changed name etc details for security)

 

===

Input

https://httpapi.com/api/customers/search.json

a:5:{s:8:"username";s:24:"someuser@somemail.com";s:13:"no-of-records";i:10;s:7:"page-no";i:1;s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:04 PM

Success

 

Output

https://httpapi.com/api/customers/search.json

Mar 29, 2016 4:10:04 PM

Error

 

Input

https://httpapi.com/api/customers/signup.json

a:16:{s:4:"name";s:13:"Lorem Ipsum";s:7:"company";s:14:"Not Applicable";s:5:"email";s:24:"someuser@somemail.com";s:14:"address-line-1";s:12:"Durga Colony";s:14:"address-line-2";s:11:"Rajban Road";s:4:"city";s:12:"Paonta Sahib";s:5:"state";s:3:"Him";s:7:"zipcode";s:6:"173025";s:7:"country";s:2:"IN";s:8:"phone-cc";s:2:"91";s:5:"phone";s:7:"1111111";s:8:"username";s:24:"someuser@somemail.com";s:6:"passwd";s:15:"cec54c8a87a925c";s:9:"lang-pref";s:2:"en";s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:04 PM

Success

 

Output

https://httpapi.com/api/customers/signup.json

Mar 29, 2016 4:10:04 PM

Error

 

Input

https://httpapi.com/api/contacts/add.json

a:15:{s:4:"name";s:13:"Lorem Ipsum";s:7:"company";s:14:"Not Applicable";s:5:"email";s:24:"someuser@somemail.com";s:14:"address-line-1";s:12:"Durga Colony";s:14:"address-line-2";s:11:"Rajban Road";s:4:"city";s:12:"Paonta Sahib";s:5:"state";s:3:"Him";s:7:"zipcode";s:6:"173025";s:7:"country";s:2:"IN";s:8:"phone-cc";s:2:"91";s:5:"phone";s:7:"1111111";s:4:"type";s:7:"Contact";s:11:"customer-id";N;s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:04 PM

Success

 

Output

https://httpapi.com/api/contacts/add.json

Mar 29, 2016 4:10:04 PM

Error

 

Input

https://httpapi.com/api/contacts/add.json

a:15:{s:4:"name";s:13:"Lorem Ipsum";s:7:"company";s:14:"Not Applicable";s:5:"email";s:24:"someuser@somemail.com";s:14:"address-line-1";s:12:"Durga Colony";s:14:"address-line-2";s:11:"Rajban Road";s:4:"city";s:12:"Paonta Sahib";s:5:"state";s:3:"Him";s:7:"zipcode";s:6:"173025";s:7:"country";s:2:"IN";s:8:"phone-cc";s:2:"91";s:5:"phone";s:7:"1111111";s:4:"type";s:7:"Contact";s:11:"customer-id";N;s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:04 PM

Success

 

Output

https://httpapi.com/api/contacts/add.json

Mar 29, 2016 4:10:04 PM

Error

 

Input

https://httpapi.com/api/contacts/add.json

a:15:{s:4:"name";s:13:"Lorem Ipsum";s:7:"company";s:14:"Not Applicable";s:5:"email";s:24:"someuser@somemail.com";s:14:"address-line-1";s:12:"Durga Colony";s:14:"address-line-2";s:11:"Rajban Road";s:4:"city";s:12:"Paonta Sahib";s:5:"state";s:3:"Him";s:7:"zipcode";s:6:"173025";s:7:"country";s:2:"IN";s:8:"phone-cc";s:2:"91";s:5:"phone";s:7:"1111111";s:4:"type";s:7:"Contact";s:11:"customer-id";N;s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:05 PM

Success

 

Output

https://httpapi.com/api/contacts/add.json

Mar 29, 2016 4:10:05 PM

Error

 

Input

https://httpapi.com/api/contacts/add.json

a:15:{s:4:"name";s:13:"Lorem Ipsum";s:7:"company";s:14:"Not Applicable";s:5:"email";s:24:"someuser@somemail.com";s:14:"address-line-1";s:12:"Durga Colony";s:14:"address-line-2";s:11:"Rajban Road";s:4:"city";s:12:"Paonta Sahib";s:5:"state";s:3:"Him";s:7:"zipcode";s:6:"173025";s:7:"country";s:2:"IN";s:8:"phone-cc";s:2:"91";s:5:"phone";s:7:"1111111";s:4:"type";s:7:"Contact";s:11:"customer-id";N;s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:05 PM

Success

 

Output

https://httpapi.com/api/contacts/add.json

Mar 29, 2016 4:10:05 PM

Error

 

Input

https://httpapi.com/api/domains/register.json

a:12:{s:11:"domain-name";s:0:"";s:5:"years";s:1:"1";s:11:"customer-id";N;s:14:"reg-contact-id";N;s:16:"admin-contact-id";N;s:15:"tech-contact-id";N;s:18:"billing-contact-id";N;s:14:"invoice-option";s:9:"NoInvoice";s:15:"protect-privacy";s:5:"false";s:2:"ns";a:0:{}s:11:"auth-userid";s:5:"12345";s:7:"api-key";s:32:"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx";}

Mar 29, 2016 4:10:05 PM

Success

 

Output

https://httpapi.com/api/domains/register.json

Mar 29, 2016 4:10:05 PM

Error

===

 

Thanks.

[Michael]

Sounds like someone is checking domains on your domain checker or trying to place an order.

[kikloo]

Hi,

 

I went into the database directly and seems to me that they were trying to add a bogus entry for privacy protection which blesta was trying to execute but was not able to. I cancelled the entry directly from the database. Now it seems fine.

 

Once ques: A client paid for a domain renewal. But somehow blesta (due to my mistake) was not able to connect to registrar. Will blesta keep on trying or i have to renew manually ???

 

Thanks.

[Michael]

Hi,

 

I went into the database directly and seems to me that they were trying to add a bogus entry for privacy protection which blesta was trying to execute but was not able to. I cancelled the entry directly from the database. Now it seems fine.

 

Once ques: A client paid for a domain renewal. But somehow blesta (due to my mistake) was not able to connect to registrar. Will blesta keep on trying or i have to renew manually ???

 

Thanks.

 

 

I believe it will y the cron job.

[kikloo]

I don't think its happening then coz I have recieved cron email 2-3 times already and its does'nt seems to be happening. Thats why i asked. How long should i wait before doing it manually ?

[Tyson]

The error in your first post shows that Blesta asked for information on a user in Logicboxes and received an error. That may be due to a configuration issue. If Blesta cannot connect to Logicboxes, it cannot provision any services.

 

 

I don't think its happening then coz I have recieved cron email 2-3 times already and its does'nt seems to be happening. Thats why i asked. How long should i wait before doing it manually ?

 

Blesta will provision it if it is paid and pending according to the automation policy for the "Process Service Renewals" task under [settings] -> [Automation].

[kikloo]

Hi,

 

Weird blesta updated the next due date of the service but did'nt renew. I believe it was due blesta not able to connect to the service provider. But blesta did'nt raise any errors about it either. In the end I had to renew manually.

 

Thanks.