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I use only DirectAdmin module, so I'm not sure if the same thing is on other modules.

 

When a new order is being created by a user, he must fill the username and password of the future DirectAdmin account. As this part doesn't do any checks - nobody knows if the account is going to be created successfully (an actual account creation happens only after invoice is paid). After these credentials, user has to fill the username and password again, this time for blesta account, but that's a different story.

 

I'd suggest to implement ability to autogenerate username with some preffix + autoincrement, and autogenerate password for that new account, that user wouldn't even have to see that part in registration process (the less clicks for user, the bigger chances of getting a new customer).

 

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