Jump to content

Question

Posted

Hi All

i am new in blest

i just install blest, i create department and staff

now i want check the ticket system

i use piping system

can guide me any cron add in cron job like whmcs

because no ticket open

please guide me

1 answer to this question

Recommended Posts

  • 0
Posted

You need the cron set up for POP/IMAP importing of tickets. It runs via the same single system cron, so if you set up your cron originally, then you're good to go.

For piping, you need to configure your mail server to pipe email to Blesta for your department email addresses. Take a look at https://docs.blesta.com/display/user/Support+Manager#SupportManager-email-pipingEmailPiping for email piping information. There are 2 methods shown, I suggest piping directly to ~/plugins/support_manager/pipe.php (Follow the docs)

How you set up your piping/forwarders to send mail to pipe.php depends on your server and whether you have a control panel. Most control panels like cPanel allow you to do this in cPanel directly.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...