MemoryX2 Posted August 21, 2013 Report Posted August 21, 2013 On the homepage I think it would make things alot easier if the system overview widget had a field on the left under recurring invoices that showed the number of tickets awaiting reply. I think this would help make Blesta even more user friendly.
Michael Posted August 21, 2013 Report Posted August 21, 2013 We've asked for this before mate, and they said they are going to loads of updates together for the support module, if you remember the Beta suggestions. eunger9 1
MemoryX2 Posted August 21, 2013 Author Report Posted August 21, 2013 We've asked for this before mate, and they said they are going to loads of updates together for the support module, if you remember the Beta suggestions. I forgot :/
Tyson Posted August 21, 2013 Report Posted August 21, 2013 Awaiting Reply is a ticket status that is awaiting a reply from a client. Is that what you would like to show? I would think the Open status might be better for admins.
Michael Posted August 21, 2013 Report Posted August 21, 2013 Awaiting Reply is a ticket status that is awaiting a reply from a client. Is that what you would like to show? I would think the Open status might be better for admins. Oh I've re-read his, I believe he's looking for a section for tickets like a ticket widget on the homepage. I thought Kyle was talking about the one on the homepage for the clients. Woops.
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