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Order form not visible

compositor

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compositor Newbie

compositor

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I created an order form using the Shared Hosting template, however when I attempt to view it either as a client or admin nothing is shown and there is no source, only preview is available which unfortunately tells me nothing as it is only an image of the form I suspect taken as a screen capture and not rendered.

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Paul Rising Star

Paul

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Under Packages > Order Forms, what happens when you click on the "Label"? If nothing appears, the order form may not be configured correctly/fully. If you like, I'm happy to log into your install and take a peek to see if anything stands out. Or, feel free to post a screenshot of the Order Form Edit page.

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compositor Newbie

compositor

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Clicking label brings up a blank page.

If you have time, I'd be happy to allow that.

Let me know which software you'd prefer to use, I have it running right now, admin in Chrome, client in Firefox

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Paul Rising Star

Paul

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There may be an error of some sort. Try enabling error reporting.

Edit /config/blesta.php and change
 
Configure::errorReporting(0);

to
 
Configure::errorReporting(-1);

Do you see any errors instead of a white page?

Not sure why the browser matters. You can PM me the admin login, or open a ticket with the details if you want me to login and take a look.

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compositor Newbie

compositor

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I've done that.

Files does not exist: C:\Program Files (x86)\Ampps\www\quicksite\plugins\order\views\templates\ajax\cart.pd

Regarding the login, I am only using localhost at this stage, I can set up proper hosting for at least a month to continue on with testing and configuration (I have access to wholesale hosting) unless you use LogMeIn or equivalent but I understand your time would be of the essence considering the development workload and staffing requirements of yourself.

I checked ifor the .pdt file in both the 3.62 and 4.0 beta packages but nothing so far.

I will used a program to search now.

Thank you very much for your assistance thus far.

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Paul Rising Star

Paul

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Posted
  On 12/16/2016 at 8:52 PM, compositor said:

I've done that.

Files does not exist: C:\Program Files (x86)\Ampps\www\quicksite\plugins\order\views\templates\ajax\cart.pd

Regarding the login, I am only using localhost at this stage, I can set up proper hosting for at least a month to continue on with testing and configuration (I have access to wholesale hosting) unless you use LogMeIn or equivalent but I understand your time would be of the essence considering the development workload and staffing requirements of yourself.

In the mean time, I will check for the .php file in the beta package.

Thank you very much for your assistance thus far.

Expand  

What have you selected for the order form "Type" and "Template"? The Type you selected may not be compatible with the Template.

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compositor Newbie

compositor

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Paul,

It was just the Shared Hosting ajax template (4th one along) and "General" as the type as there is no web-hosting specific group.

If I select "domain and other" as the type, it requires a group; which I created but now when I click on the form it asks to look for a domain.

If I skip the domain lookup step, it then takes to me to a page with the following markup:

<html><head></head><body><div class="navfix"></div>
                <div class="col-md-10">
                    <div class="section-title">
                        <h3>Clients</h3>
                                                <p class="format">Select a package and then configure it down below.</p>
                                            </div>
                </div>

                <div class="col-md-2">
                                    </div>
                <div class="clearfix"></div>

                                                    
                <div class="clearfix"></div>
                <hr>

                <div class="col-md-6" id="package-config"></div>
                <div class="col-md-6" id="order-summary"></div>
                <div class="col-md-12 noindent" id="create-account"></div>

    <script type="text/javascript">
        var base_uri = '/';
        var order_label = 'web-hosting';
    </script>
    <script type="text/javascript" src="/plugins/order/views/templates/ajax/javascript/order.js"></script>
    <script type="text/javascript">
        $(document).ready(function() {
            // Initialize package selection
            initPackages([]);
            // Fetch initial configuration
            fetchConfig('<!DOCTYPE html>
<html lang="en">
    <head>
        <meta charset="utf-8">
        <title>Blesta</title>
        <link rel="stylesheet" href="/app/views/errors/css/application.min.css">
        <link rel="stylesheet" href="/app/views/errors/css/font-awesome.min.css">
    </head>
    <body>
        <div class="error-container">
            <div class="program-error">
    <div class="panel panel-default panel-simple">
        <div class="panel-heading">
            <h3><i class="fa fa-exclamation-circle"></i> Something went wrong.</h3>
        </div>
        <div class="panel-body">
            <p>
                Undefined variable: package_id            </p>
        </div>
    </div>
</div>        </div>
    </body>
</html>
</script></body></html>

however no styles are applied and no package is available.

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Paul Rising Star

Paul

Posted
Posted

Can you provide a screenshot of the Edit page for the order form? I've seen this occur before, and I don't recall the exact reason but I believe something needs to be adjusted with the settings.

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compositor Newbie

compositor

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I've done that but there is still the problem with the final page, which is absent of styling and markup.

Also, is there any way to omit that section to register for a domain as I'd not be wanting to offer that service to begin with.

Capture.PNG

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