compositor Posted December 18, 2016 Report Posted December 18, 2016 I was wondering how I might be able to change my installation location from examplehost/billing to / without invalidating my license. Any guidance or pointers would be appreciated. Thank you
0 Michael Posted December 19, 2016 Report Posted December 19, 2016 You can just move the files across to the / folder, I think that should be fine if not you can kick me compositor 1
0 Paul Posted December 19, 2016 Report Posted December 19, 2016 Directory change will require a re-issue. If you move your files into a different directory, you should do the following: Re-issue your license, so it'll work at the new location Go to Settings > System > General, and update your server paths. Go to Settings > System > Companies, and update the hostname for your company, if it has changed. (Do not include sub directories here. You'll only need to change it if going from a subdomain to no subdomain and vice-versa) Re-issuing a license is easy. If you're license is with us, login to the client area and click Manage next to your license, then Re-Issue on the left, then check and save the re-issue option. Most resellers support this as well, and if not you can open a ticket with them. Michael 1
0 compositor Posted December 19, 2016 Author Report Posted December 19, 2016 Hi Paul/Michael/Nesla, I've moved the files no problem, I was not asked to re-instate my license. Thanks Paul 1
0 Paul Posted December 19, 2016 Report Posted December 19, 2016 10 minutes ago, compositor said: Hi Paul/Michael/Nesla, I've moved the files no problem, I was not asked to re-instate my license. Thanks You might be later. If you are, just re-issue your key then. Michael 1
0 compositor Posted December 19, 2016 Author Report Posted December 19, 2016 14 minutes ago, Paul said: You might be later. If you are, just re-issue your key then. Yes, that happened as expected, I've PM'd you. Thanks Paul.
0 Paul Posted December 19, 2016 Report Posted December 19, 2016 13 minutes ago, compositor said: Yes, that happened as expected, I've PM'd you. Thanks Paul. Trial re-issued Michael 1
Question
compositor
I was wondering how I might be able to change my installation location from examplehost/billing to / without invalidating my license.
Any guidance or pointers would be appreciated.
Thank you
6 answers to this question
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now