evolvewh Posted January 12, 2017 Report Posted January 12, 2017 On the billing overview screen, 'Revenue Today' does not include any voids or refunds made. v3.6.2 with no modifications made Quote
Paul Posted January 12, 2017 Report Posted January 12, 2017 You're saying if you record a transaction, it's included, then if you void that transaction, it's still included? Revenue should only be counting "Approved" transactions. I would suggest testing in v4 and see if it behaves similarly, I know we made some changes to the Billing Overview widget in v4, particularly with graphs and I believe with some of the stats. Quote
evolvewh Posted January 12, 2017 Author Report Posted January 12, 2017 On 1/12/2017 at 6:16 PM, Paul said: You're saying if you record a transaction, it's included, then if you void that transaction, it's still included? Revenue should only be counting "Approved" transactions. I would suggest testing in v4 and see if it behaves similarly, I know we made some changes to the Billing Overview widget in v4, particularly with graphs and I believe with some of the stats. Expand In this case, I refunded 3 transactions today that were made 2 days ago and there was no change in 'Revenue Today'. It should deduct those amounts, right? It's a bit hard for me to test with a live example using v4 right now. Quote
Paul Posted January 12, 2017 Report Posted January 12, 2017 On 1/12/2017 at 6:43 PM, evolvewh said: In this case, I refunded 3 transactions today that were made 2 days ago and there was no change in 'Revenue Today'. It should deduct those amounts, right? It's a bit hard for me to test with a live example using v4 right now. Expand Those transactions were made 2 days ago, so would not be reflected in revenue today regardless of their status. If the transaction was today, and then voided today also, I'd expect it to appear and disappear from the total after it was voided. Quote
evolvewh Posted January 12, 2017 Author Report Posted January 12, 2017 On 1/12/2017 at 6:44 PM, Paul said: Those transactions were made 2 days ago, so would not be reflected in revenue today regardless of their status. If the transaction was today, and then voided today also, I'd expect it to appear and disappear from the total after it was voided. Expand Interesting. I thought it would take the Total Revenue and subtract anything that was refunded even if it's at a loss for the day. I guess I could see it being reported either way. Ex. Revenue Today: $500 Refund: $150 New Revenue Today: $350 Quote
Paul Posted January 12, 2017 Report Posted January 12, 2017 On 1/12/2017 at 6:52 PM, evolvewh said: Interesting. I thought it would take the Total Revenue and subtract anything that was refunded even if it's at a loss for the day. I guess I could see it being reported either way. Ex. Revenue Today: $500 Refund: $150 New Revenue Today: $350 Expand Since voids and refunds are a status change of an existing transaction it's not handled that way. If they were recorded as new negative transactions, then it would be possible to report it in that way. This is one reason Blesta does not currently support partial refunds. Something we might change in the future. Quote
Blesta Addons Posted January 12, 2017 Report Posted January 12, 2017 On 1/12/2017 at 6:56 PM, Paul said: Since voids and refunds are a status change of an existing transaction it's not handled that way. If they were recorded as new negative transactions, then it would be possible to report it in that way. This is one reason Blesta does not currently support partial refunds. Something we might change in the future. Expand i can insist that the most wanted feature for EU "credit note" is the solution for this case . Quote
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