File Attach On Email Client

[m0hamedessam]

i think will be nice to add file attach feature when you email client and also on support tickets (even for support only for secure) with ajax and multi files upload and we can set max upload size and ext. from setting.

 

hope could be possible to be added in the future.

[Paul]

Thanks for the recommendation. Support tickets support file attachments, do you think the attached files should be sent via email in the ticket update?

[MemoryX2]

Thanks for the recommendation. Support tickets support file attachments, do you think the attached files should be sent via email in the ticket update?

 

 

That may actually be a great thing to have on a case by case basis. I say that because sometime their may be a confidential attachment, and emailing it isn't secure. But other times it may just be something that it doesn't matter. 

 

Perhaps a check box to send attachments in email would be nice, with a default of no. 

[Michael]

Thanks for the recommendation. Support tickets support file attachments, do you think the attached files should be sent via email in the ticket update?

 

I like that idea mate.

[m0hamedessam]

Thanks for the recommendation. Support tickets support file attachments, do you think the attached files should be sent via email in the ticket update?

why not i use helpdesk script beside blesta and this feature include it and very useful otherwise when you use email client (not support tickets) its necessary especially if you send login data or information on txt files