Michael Posted August 31, 2013 Report Posted August 31, 2013 I think it would be nice if a client could close a ticket to their end. And maybe a auto closer by cron.
Blesta Addons Posted September 1, 2013 Report Posted September 1, 2013 Auto close should be exist already !!!
Michael Posted September 1, 2013 Author Report Posted September 1, 2013 Auto close should be exist already !!! Is it? or should it be? lol have I missed something on the crons?
Paul Posted September 2, 2013 Report Posted September 2, 2013 Clients can already close tickets from the ticket overview at /client/plugin/support_manager/client_tickets/ I've assigned the auto ticket closure feature to CORE-725
Michael Posted September 2, 2013 Author Report Posted September 2, 2013 Clients can already close tickets from the ticket overview at /client/plugin/support_manager/client_tickets/ I've assigned the auto ticket closure feature to CORE-725 Haha yeh woops, just my clients are lazy then... I always have to close them myself after 3 days.
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