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Everything posted by Paul

  1. It's a good idea for sure, but as you've noted it hasn't had that much support thus far. As a result, it isn't a very high priority, but definitely something we'd like to add support for.
  2. If you installed Blesta in a subdirectory called "clientarea" then this is why. You would need to install Blesta in the document root. If you have a website, then you should use a subdomain.
  3. You can change the path to the admin and client areas by changing their routes in a config file. See https://docs.blesta.com/display/user/Configuration+Files#ConfigurationFiles-routes.php for an example for these. If you change the admin route, you will need to clear your navigation cache which can be done by resaving your staff group (Settings > System > Staff > Staff Groups: Edit & Resave)
  4. Stripe Payments supports ACH in Blesta 5.3, which is not out yet. Beta soon.
  5. There may be a problem with the logo or background image you have set. Try removing them to see if it resolves the issue, and if so, try re-saving them differently from your photo editor.
  6. Looks like you created a request here https://requests.blesta.com/topic/support-for-hosted-transactional-email-postmark-mandrill-mailgun-etc We are considering transactional email integration, it's something that I think we are likely to do, it's just not a very high priority at the moment. We'll keep an eye on your request
  7. Paul

    Piping stopped working

    Check also that PHP IMAP and Mailparse are in your CLI PHP. Your ../logs_blesta/ error logs may have more information. Trying to pipe manually via SSH as in the test case described in the docs should help to narrow it down.
  8. Paul

    Piping stopped working

    Blesta doesn't include a pipe2.php so if you are using multi-company, check that it is a copy of pipe.php but has the correct company ID defined in the files. Double check that the file is executable (chmod 755), and that the full and correct path to PHP is included in the hashbang on the 1st line of the file. If your account is in a chroot environment, it may not be possible for the mail server to pipe email into Blesta. The next step would be to test piping per https://docs.blesta.com/display/user/Support+Manager#SupportManager-TestingPiping via SSH.
  9. We're revisiting custom ticket department fields, might be something we could do for version 5.4 or 5.5, we'll see. Requires some additional internal planning. Thanks for the suggestion.
  10. FYI this was implemented in 5.0 https://dev.blesta.com/browse/CORE-1935
  11. Did you try using the "Offline Payment" gateway? You can include your own message describing how to submit payment, even include a link to make payment through another website.
  12. This error seems to indicate that MySQL crashed, are you still getting this error? If so, see that you meet the "Recommended Requirements" and options for MySQL/MariaDB https://docs.blesta.com/display/user/Requirements If you get past that error and still have trouble and want to get us a copy of the database securely so we can run a test import and debug in a local environment we will be able to resolve any issues and get an updated importer to you (and delete all copies of the data).
  13. Thanks for the suggestion, we will discuss. If you want to make an official request for this, you can post it at https://requests.blesta.com
  14. There are a few examples shown here https://docs.blesta.com/display/dev/API#API-Examples The API for Blesta is open, all public model methods including those of extensions can be accessed over the API. This makes it impossible to provide an example for every possible action, because it's so open. I'm sure we could use more examples, but we couldn't possibly cover it all because as we expand Blesta, the API expands automatically. Very easy, you can use PHP code in the template files directly. /app/views/client/bootstrap/ Yes, yes, and as mentioned there isn't much that can't be done given the architecture of the API. The demo has not yet been updated to include the domain manager, I would suggest installing the free trial to evaluate. Within the demo, we cannot integrate with real registrars because of the nature of public demos. You can create both configurable options and addon packages for offering other things. Addon packages are useful if the addon should use its own module. Clone /app/views/client/bootstrap/ and give it its own name, then select it under Settings > System > Look and Feel > Template and make your changes. We recently released a lot of updates to domains and we aren't finished, there is more to come. If anything, Blesta is not only on par for core billing functionality but exceeds WHMCS. They take a lot of shortcuts we do not take. In Blesta, changing a clients currency does not cause all preexisting transactions and invoices to switch currencies and maintain their values, for example. They have issues that just don't exist in Blesta.
  15. Paul

    Accidental Upgrade

    Were we able to help?
  16. What version of Blesta is this, and what OS/Browser version are you running? I was not able to reproduce on 5.2.2 with Chrome on Windows.
  17. The downloads are updated automatically once a day, around midnight UTC if I recall. If you translate the language pack, and let us know, we can make it take priority in the download.
  18. I believe the PayPal email you configure within Blesta must be the "primary" address in PayPal for it to work correctly. So while you can have multiple aliases in PayPal, whichever is the primary one must be the one set within the PayPal Payments Standard gateway within Blesta.
  19. Interesting! I think the language is handled by PHP and PHP's date function defaults these to English. The simple solution would be to change the month from a name to a number instead. This can be done under Settings > Company > General > Localization by updating the Date Format from the default "M d, Y" to something else. Per https://www.php.net/manual/en/function.date.php you could use, for example: m.d.y to display the date in this format: 03.10.01 Take a look at the examples from that link and format as desired.
  20. Where do you list multiple email accounts, within the PayPal gateway configuration? If multiple can be listed, how does it determine which to use? Or is this on the client-side?
  21. Do you have any services? What version of PHP and MySQL are you running? Please check the MySQL requirements here https://docs.blesta.com/display/user/Requirements
  22. See https://dev.blesta.com/browse/CORE-4533 Please review the task and advise if you have any suggestions or other requirements.
  23. Hi Lee, Sorry for the delay. ISPConfig is one of the lesser used modules and we're not as familiar with the panel so I'm not sure I fully understand the issue. A few questions: Where in ISPConfig do you create limit templates? Is this the template that appears when creating a Package in Blesta? Is the issue primarily with trying to sell email only hosting? It sounds like maybe the parameters defined by your template isn't being observed. Can you share your template settings, package settings, and the API call (input/output) from Tools > Logs > Module Log when the account is created by Blesta? It may be that something needs to be updated within the module, if so the above information would be helpful. Thanks! Paul
  24. Try editing /components/gateways/nonmerchant/square/config.json { "version": "1.4.0", "name": "Square.name", "description": "Square.description", "authors": [ { "name": "Phillips Data, Inc.", "url": "http://www.blesta.com" } ], "currencies": ["CAD", "GBP", "USD"], "signup_url": "https://squareup.com/signup" } Add AUD to the list like the other currencies, maintaining the same format.
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