Jump to content

Paul

Blesta Developers
  • Posts

    6,583
  • Joined

  • Last visited

  • Days Won

    817

Posts posted by Paul

  1. 25 minutes ago, Blesta Addons said:

    with my respect, allowing users to select wish company is a ridiculous feature. normally when we set multiple company is to separate things, and to make every company standalone and separated totally from the other company. normally the client should not know that the company X has  relation with company Y.

     

    Thanks for the feedback. This would only be if the user was linked to multiple accounts. It would have to be a setting to allow this or not.

  2. Blesta doesn't store the gateway on an invoice prior to payment because Blesta doesn't force a particular payment method on an invoice. Once payment is made, the details are stored. Any gateway can be used that supports the currency of the invoice.

    Are you saying you want to force a client to pay with a specific gateway? If not, what is the use case for having a gateway associated prior to payment, given that the actual gateway used may be different?

  3. 1 minute ago, Blesta Addons said:

    @TheMasterwe don't want to lose a great developer, is true that some reaction are unacceptable in any case, based on my experience in the selling digital product during the last 12 years, we have faced more than that, if e count ticket/emails about insulting we can arrive to 10% of the total received, but we never was stopped. i hope you can regress because going out is like you have announced the battle lose. i can understand @Paul decision, in other word, the people can say their opinion but also you can maintain your decision. a lot of post in this forums are against me, but i take them openly and i insist in my decision or my work. the true support are by ticket, and if we provide some extra support is because we want to offer it and is not in any obligation for us.

    Well said. We appreciate you, and @TheMaster.

    If you search around, you can find plenty of bad things people have said about Blesta on these forums. We leave them because we believe in free and open dialogue. Censorship is against freedom of expression. People will say things that are wrong, and others will see it and it'll only hurt their own reputation.

    We would like to see @TheMaster stay. Obviously that's up to him. :blesta:

  4. 2 minutes ago, TheMaster said:

    it is not person opinion , it is Blesta leader opinion ,,, and this module is developed for blesta  ,

    any way my respect to all

     

    That's wrong. My opinion is that there is nothing unethical here, and you are very much welcome. We do not censor all opinions we disagree with. If you want to throw all your hard work away because of some random person, that's up to you. Seems like you're giving up quite a bit to do so.

  5. 1 minute ago, TheMaster said:

    @Paul your answer to me sounds like they are allowed to do so .

    Dear all accept my apologize am out of this forum .... and this module is sold out as of today . (we will not sell this any more)

    current customer's  updates will be maintained as usually since the module is maintained to use for our own company updates will be announced  on our website . support is available only by support tickets for exiting customers .

    again accept my apologize

    kindly regards

    Overreact much? If one person's opinion causes this kind of reaction, I'm not sure how you get up every morning and carry on. Seriously. I happen to disagree with them, by the way, but we're not going to censor people on the forum because it hurts your feelings.

  6. On 6/28/2021 at 5:54 AM, linveo said:

    I recently had a user schedule a cancellation before an invoice was generated (7 days before due date). Then the day before the due date/cancellation date they removed the scheduled cancellation. I noticed that the system did not generate a new invoice to reflect that there was not a payment due and I manually created one. Is this a known issue? Or should an invoice have been generated?

    What was the renew date for the service? If it is scheduled for cancellation, no invoice would be generated. If the scheduled cancellation is removed, then the service should be invoiced at the next daily invoice cron run. So, it can take up to 24 hours for an invoice to be generated.

    Note: "next daily invoice cron run" if the service should be invoiced based on the renew date.

  7. Hello! We have a task to allow users to have access to multiple client accounts, potentially cross-company. It's likely it will be cross-company. Upon login, a user belonging to multiple client accounts will have to choose which one to use. There hasn't been a ton of demand for this, and there are some details to work out, but it is something we are planning to do. See https://dev.blesta.com/browse/CORE-3942

  8. 8 hours ago, Aero said:

    I have contacted Xiraa through gmail and going through with the payment through Paypal. 

     

    EDIT: Payed and the licence transfer has been issued. 

    Thank you @Xiraa for the fast response ! 

    The license hasn't been transferred to you yet right? If this is the same ticket I'm thinking of, we have invoiced the original owned for the transfer fee and will transfer once paid. The email they provided matches the email you used to register for the forums.

  9. On 6/19/2021 at 4:05 AM, webnita said:

    I am selling my blesta unbranded license. Purchased on February 2021 with $300 from blesta.com directly.
    Selling it at $200 USD (Transfer fees included)

    Non negotiable.
    Payment to be made first. Then I will initiate the transfer. (There might be some delays depending on hoe much time transfer process takes)

    Please open a ticket and mention this thread so we can confirm that it is valid and eligible for transfer.

  10. Blesta version 5.1.0-b2 (BETA 2) is now available. You can download it from right here (Client Area Login Required). Read the blog post announcement at https://www.blesta.com/2021/06/09/blesta-5.1-beta-released/

    This is a BETA release. Beta releases are not considered stable enough for production use, and are UNSUPPORTED. DO NOT INSTALL IN A PRODUCTION ENVIRONMENT.

    Please report any bugs you find in the v5.1 beta bug forum.

    Installing Blesta

    See Installing Blesta in the User Manual for instructions.

    Upgrading Blesta

    See Upgrading Blesta in the User Manual for instructions.

    Release Notes

    See Blesta Core - Version 5.1.0.

    For older releases see all Change Logs.

  11. 48 minutes ago, jamiepenner said:

    That would definitely work for the client but even from product to product, some will have 1 of the taxes and some will have both, even with the same client in the same province.  The issue being that some products are exempt from provincial taxes but not the federal tax so if we can set which taxes are applicable to each service/invoice item as well, that'd do it.  

    Sounds like several things would be needed.

    1. Under a Package, the "Taxable" option if checked, would need to allow Level 1 / Level 2 tax to apply individually
    2. Under a client, the Tax Exempt option would need to allow them to be exempt from all tax, or Level 1 / Level 2 independently
    3. When creating/editing an invoice, there is a "Tax" option, but you need to be able to manually apply Level 1 / Level 2 or both taxes to each item?

    Let me know if that sums it up.

  12. 4 minutes ago, jamiepenner said:

    Thank you for the response.  

    Yes, that does make it incompatible for compliance in many provinces in Canada.  To be completely compliant, many areas need the ability to exempt either one or both levels of tax on a per client and a per product basis.  Not fun!  :)

    Is manual exemption on a per-client basis fine? For example, if we made it so that if you click to make the client tax exempt, we added an option to exempt level 1, level 2, or both. Would that resolve it?

  13. On 6/9/2021 at 3:30 PM, jamiepenner said:

    Came back today and played with the demo again for a bit. (I'm persistent at least and really want to utilize this software!)   Seems like the sales tax stuff is considerably better than it was a few years ago.  

    What I still see missing is the ability to exempt a particular client from either or both level 1 and level 2 taxes (regardless of location) and the ability to exempt either or both level 1 and level 2 taxes on a per item basis when creating invoices, services and packages.

    Has anyone been able to achieve this with a some custom coding?  I'm considering installing the demo again and having one of our devs have a look to see if this is feasible.

    Blesta Addons response above is accurate. The only thing is that it's not possible to exempt level 1 or level 2 tax independently. Either the tax applies, or it doesn't. Level 1 and level 2 tax can be set by area, which would control which of the 2 tax levels apply to any specific client, and a client can be marked as exempt from all tax.

    If you install the version 5 trial again and have any questions or need any help, let us know :) 

  14. What does the text version of the email template content show? Click the Text tab when editing the email template.

    Also, check the welcome email content for the Package. Under Packages > Edit, Welcome Email section. If there is an invalid tag in use, or some other error in the HTML or Text section, it may be causing an error.

    You can check your logs at ../logs_blesta/ (Defined under Settings > System > General) to see if any errors are written at the time the service is provisioned and the email would be sent. If there is an invalid tag or invalid logic in the template, something should be written to the logs.

    Most likely the issue would be related to the welcome email content on the Package, especially if you haven't modified the Service Creation template (most don't change this much or often).

  15. 5 hours ago, cluster said:

    I think I will choose Blesta and migrate from whmcs soon ?

    one more question about the invoice emails ...
    the shared invoices function what does it mean exactly?
    Is this function safe (using an one-time individual string link) ... with "safe" I mean if someone pays via the link is then the payer automatically logged into the customer account after the payment and has access? Would a css attack be possible via GET variables to access the client area from a payment link?
    I would like to use the payment link function for invoice emails if it's safe and the customer accounts cannot be compromised via payment links.

    That's great! We are glad that you are considering Blesta.

    Do you mean the "Pay Now" link that appears in invoice emails that does not require a client to be logged in to make payment? This link does not automatically log the client into the client area, it only allows them to make a payment without being logged in. So, while it's possible that some information about the client can be seen as required for making payment, using the link does not give full access to the client account. Clicking the link allows payment, but you cannot see other invoices, services, transactions, or place orders or anything like that. Limited access for the purpose of making payments only.

    If you do not want to use the Pay Now link, you can remove it from the email templates. :) But most people like it because it's easier to get clients to pay without needing to remember their login.

  16. On 6/8/2021 at 4:32 PM, niyo said:

    I sell digital downloads using the Digital Products module by @Blesta Addons

    Unlike other services, digital downloads don't need provisioning and the up to 5 minute wait for the cron is often confusing for my customers, so my question is this... is it possible to instantly approve services that don't need provisioning by the cron so blesta can mimic the expected behaviour of having instant access when purchasing digital goods?

    Thanks

    All services are provisioned in the same way. Modules can perform actions, but if you'rs doesn't perform any actions the system still needs to convert it from a pending service to an active service and send out a welcome email. Are you using the None or the Universal module?

    What payment gateway do your clients typically use? The main reason the cron processes activations is so not to make the client or an IPN call an unreasonably long time (Some modules take significant time to provision).

    We are looking at ways to speed this up and hope to implement something in the future.

  17. On 6/12/2021 at 3:51 AM, HoangLoc said:

    for example i am an agent for 2 domain registrars namechep and namesilo.
    - the first year I registered the domain abc_com through namechep.
    - second year I switched to abc_com namesilo.

    * I find the domain name provider module displayed in the management section of each domain to be more reasonable.

    screenshot_1623495001.jpeg

    Does simply changing the registrar on the service in WHMCS cause the domain to be actually transferred to another registrar? That would seem very unusual. Normally when a domain is registered with a registrar, it must renew with the same registrar unless you go through the whole transfer process, submitting a transfer (EPP) key, confirming via email, etc.

  18. On 5/5/2021 at 2:14 AM, MDHMatt said:
    
    general.ERROR: Uncaught Exception Error: "Interface 'ReportType' not found" at /xxxx/xxxx/xxxxx/billing/components/reports/vat_moss/vat_moss.php line 10 {"exception":"[object] (Error(code: 0): Interface 'ReportType' not found at /xxxx/xxxx/xxxx/billing/components/reports/vat_moss/vat_moss.php:10)"} 

    Im unable to run reports and im getting this error appearing in logs

    TIA

    Matt

    The error references /components/reports/vat_moss/ which does not ship with Blesta. Does this directory exist? Did you make any customizations?

×
×
  • Create New...