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Daniel B

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Posts posted by Daniel B

  1. I see there is an option in the Paypal Payments Standard module that says " Allow users to modify current and create new subscriptions ".

    I've never really messed with this, but I now have someone asking me if they can preapprove a paypal subscription for their domain renewal a year from now.

    I don't want to just generate the invoice and have it sitting unpaid for a year, is there a way to just create the paypal subscription for the renewal that is a year away, without messing any of the automatic payment tracking up?  (I don't want to create the subscription in paypal directly and it not mark the invoice paid in a year).

  2. Using the Logicboxes modules.

    Even if it doesn't actually send the information over to the registrar (didn't realize it didn't work), shouldn't it at least update the checkbox in Blesta?  The client has paid in Blesta, the cron has run, but the checkbox is still unchecked (which means next year it won't bill for it to renew it).

  3. So I just actually had my first client purchase domains.  After the purchase, they now want to add privacy protection (which I have set as a configurable option).  I added the option via the admin panel to the service, it invoiced them, they paid the invoice....but in the service the config option is still unticked and it didn't send anything to the registrar to add it.

    Did I do something incorrectly?  And what's the best way to get it added now that he paid for it.  I can check the box again and manually add it at the registrar, but then it will invoice again.

  4. 19 hours ago, Paul said:

    Hey guys! So I just want to make sure I understand what you guys are asking for. I did some testing, and pre-dating the transaction received date does in fact log it for that date. That's the date recorded for the transaction, visible in the Transactions widget for both the Client and Admin areas. However, if you expand the transaction, or view the invoice to see the date applied, it's different.

    I suppose this could result in some customers complaining that you received a payment but didn't apply it until later.

    Are you saying that if a transaction is recorded and is being applied to specific invoices, that it should also inherit the date applied date from the date received box? :)

    For me, I'd say just adding the "Date Received" field to the receipt would work.  A receipt is a record of when the client pays you, not when you apply that payment to their account.  So I think having both the Date Received and the Date Applied on the transaction receipts would work just fine (or some logic to only show one if they are the same date).

  5. 4 hours ago, turner2f said:

    Already did for some of them.

    Although, I do not have time to post a separate request for each and everyone of them as previously requested.

    ==========

    Hopefully Blesta will see this post and take the personal initiative to put it on their own "To-Do" list.

    I'd rather them spend their time working on the to-do list they already have instead of looking through tons of posts and plugins for things to add.  I'd say if we don't have the time to request them, they don't have the time to implement them :)

  6. 59 minutes ago, turner2f said:

    My " two-cents " is that Blesta needs to use many of the various features that the 3rd party plugins offer as a " blueprint ",  and then to integrate those same features into the core so that they can be stable and extensive .

    Without many of these 3rd party plugins the user-friendliness, and rich features of Blesta would be missing.

    Please consider rolling these same features into the core, and then expand on them.

    Feel free to submit those features into the feature request site :). https://requests.blesta.com/

  7. Well that is showing the Date Applied, not the Date Received, so that makes sense...

    I do agree though, having "Date Received" on the receipt seems like it would be the more logical choice for a receipt.

  8. I agree, Blesta should be better at this, and as @paul mentioned in another thread they are working on implementing something for it I believe.

    I don't offer any free trials, but I would think you could do this using a coupon code set to only work during sign up ("Apply when service is added only" option).  They sign up for your normal account, input the provided "free month" coupon...and there you go.

  9. On 4/28/2017 at 8:30 AM, evolvewh said:

    I've started to look at this and I've done a few things in our changes:

    1) Added status of 'On Hold'

    2) Got rid of all of the different ticket priorities and just made one

    3) Added the separate 'tabs' for each status on the admin and client side

    Do you want all of these changes or only some of them?

    All of them would be fine, just to have them posted somewhere to see how to do it...then can edit from there as needed :)

  10. 1 hour ago, Adam said:

    Looking at the source code on GitHub: https://github.com/qlpqlp/Blesta/tree/master/plugins/support_managerpro

    It appears @PauloV has licensed the software under's Blesta license agreement AND gives all copyright to Phillips Data, Inc. Does not even include himself.

    http://www.blesta.com/license/

    I am no lawyer, but I think @PauloV is breaking the license agreement as he is distributing the software without the written authorization of Phillips Data, Inc. Again, @PauloVchoose that license and why he did is a mystery. One could argue that Phillips Data, Inc. can submit a cease and desist order to GitHub and they would be obligated to remove the code from GitHub.

     

    I do not think @PauloV understands much about software licensing. I would assume his intend was to make it available, free of charge, to the community and for them to do what they want with it -- public domain.

    -Adam

    Luckily he could probably pretty easily get Phillips Data, Inc's written permission for it ;)...and since they technically own the copyright...they can give permission to Blesta Addons to fix it if they want :)

  11. 17 hours ago, mlsto said:

    No answer on this, I just need to add a notice if possible, if not I am hoping this can be corrected very soon as it seems to be an issue.

    The simplest way to do this is to edit the language file for the domain order screen.  The code below is an example for English, if you need it done for other languages it would be the same process, you'd just have to select the correct language folder.

    In file: /plugins/order/views/templates/wizard/language/en_us/domain.php

    Replace:

    $lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".';

    with:

    $lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".<br /><font color="red"><strong>Please do not include "www" when selecting your domain.  This will be added automatically by the system when required.</strong></font>';

    Edit the phrase above to your desired statement.

    ----------

    Hi88qC7.png

     

    You could also edit the line containing "yourdomain.com" to something like "yourdomain.com (without the www)" and it would put it right into the search box placeholder text.

  12. 31 minutes ago, evolvewh said:

    When I did the import, I created a new group and imported all of the packages there. I moved the certificates we offer to their respective group(Comodo, Geotrust, etc) and left the rest in this newly created group. I'll probably delete the unused packages in the future but I left them there for now and de activated them.

    Yeah, that's what I did as well (except I imported them all the the Comodo group since most are Comodo...and then just moved the ones that weren't Comodo).  Even though it's not the best way to import it...it's still 100% than having to type it all ourselves though, awesome plugin!

    https://requests.blesta.com/topic/select-multiple-groups-for-thesslstore-package-import

  13. 21 minutes ago, evolvewh said:

    Did you install both the plugin and the module? There's a new 'import' feature where you automatically import all of the packages and from there, you can either leave them all active or disable the ones that you don't want to offer to your customers. I wish they would allow us to only import the brands we want but they don't offer that right now. Once you import the packages, the descriptions and terms are already there. You can quickly edit anything you want and you're on your way.

    yeah, I just saw that...it's pretty nice other than having to import them all into one group.  I have my SSL groups separated by brand...so I'll have to edit pretty much every single one of them to change the groups and config options around to do that.

    Guess it's a head start at least

  14. I can't seem to get the new version of TheSSLStore Module to work (I have also installed the plugin).

    The previous version was working just fine before the 4.0 update, but now with my API information input I can save the settings and it doesn't give an error...but when I go to create a package using the module...there are no product options in the drop down.

    Am I missing something?

  15. 2 hours ago, mlsto said:

    Hello

    When some clients put their domain name with www.domain.com it adds two www to the activation email so comes out as

    http://www.www.mydomain.com

    Is there a way to stop this, maybe a notice by the domain input box?

    Thank you for any help on this.

    I've never noticed this.  What does your welcome email template look like?  Do you have http://www.{service.cpanel_domain}?  If so, just change it to http://{service.cpanel_domain}.  That way it will either have the www they input, or it won't have one at all...either way will work (I prefer no www, but that's just me)

  16. 58 minutes ago, Licensecart said:

    if you want to do that, just edit the invoice and make it cover the cost which has been paid e.g: Non payment - invoice repair | 1 | -rest and save after removing the transaction then the cron will apply the rest and the invoice is then closed. Job done.

    I think this is definitely a better way to handle it, though it still won't allow for the accounting of the lost income.  Still think this would make a good non-urgent feature request for the future :).

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