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evolvewh

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Posts posted by evolvewh

  2. Client Data Portability Report

    in Feature Requests

    Posted

    When selecting a client, is it possible to search by the company name and/or first / last name instead of the client number in the URL? Similar to the way a support ticket works when you're searching for a client.

    For a future release, maybe consider putting this option as an 'action' within every users account instead of off to the reports page.

  4. Client Inactive Status

    in Feature Requests

    Posted

    1 hour ago, Paul said:

    I think this would address your concern: https://dev.blesta.com/browse/CORE-2222

    It proposes a 4th status of "Closed" to client accounts, so that we would have:

    • Active
    • Inactive
    • Fraud
    • Closed

    And then the "Inactive" status behavior would change, and clients could login, etc.. unless it was "Closed".

    That seems like it will work or even for simplicity, the ability to toggle on/off the ability to login if it was easier to implement. This would be a manual action done by the admin.

  5. Client Inactive Status

    in Feature Requests

    Posted

    This is to continue what was started here: 

     

    When a client is marked 'inactive', they should still be able to login to Blesta. There may be a period of time where they do not have any active services but they want to come back and order in the future. As of now, they would have to create a new account and start all over again if an admin has their account marked as inactive.

    I feel a new setting and/or status should be made to disable login only if that's what a site admin wants to do.

    We like to mark clients as inactive so that we can get a more accurate idea of how many of our clients are actually active but there have been plenty of times where an 'inactive' client comes back in the following months / years to place a new order for services.

    Please consider this request and provide feedback.

  8. Paypal Recurring Payments

    in Bugs

    Posted

    16 hours ago, Tyson said:

    So PayPal is not notifying Blesta that a payment was made? That sounds like it may be an issue with PayPal, no? Have you tried to ask their customer support why recurring payments are not making IPN calls?

    Paypal is not notifying Blesta only when Recurring payments are made. One time payments are notified.

    I have sent an email to Paypal and I'm waiting to hear back from them.

  9. Renew Date fixed before Invoice paid

    in Support

    Posted

    8 minutes ago, erul said:

    hi sir,
    do you experience the same thing?
    I use the latest Blesta, and I am new to using blesta,
    I feel strange after the invoice user appears to make a payment, why the date of renew directly increased,
    indeed in the invoice appear but I can renew date fixed in the previous expire date before the invoice in pay?

    blesta.png

    I agree with you and I think there is a task to change this behavior but I can not find it right now. I'll keep looking.

  10. Paypal Recurring Payments

    in Bugs

    Posted

    I forgot to respond to this.

    The IPN is correct. When a recurring payment comes in through Paypal, it is still not being added as a credit or applied to an open invoice for the client. If I don't manually catch this, nothing happens.

    I've looked through the IPN history in Paypal and the IPN is sent when a customer manually makes a payment but not when it's a recurring payment:

    /billing/callback/gw/1/paypal_payments_standard/?client_id=

  11. Restricted Packages Setup

    in Support

    Posted

    11 minutes ago, Tyson said:

    The restricted packages are currently only orderable by admins from the admin interface. However, v4.3 addresses both of your concerns via CORE-718. That is, clients will be able to order restricted packages through the order plugin, and the order plugin will only display the package group if it contains at least one restricted package the client can order.

    @Tyson Thanks for the quck reply and I'm glad to see this has been addressed.

  13. Restricted Packages Setup

    in Support

    Posted

    I've gone through and set a few packages as restricted and given access to a select few clients. If I login as a client who does not have access, the packages do not appear but the group still appears on the Package Selection page. It seems like there should be a 'Restricted' option for the Package Groups as well. Can anyone confirm? This is with Blesta v4.2.2

  14. tax inclusive

    in Bugs

    Posted

    9 hours ago, Blesta.Store said:

    To be fair, they could be busy or just haven't logged into their live chat, it will say they are away or busy as it doesn't go offline (That's how the live chat works), I have offered to help you above but nothing came out of it. So I don't think it's that important so I recommend you wait until they can help. Paul should be online now the holidays are over.

     

    They are also working  on 4.3.0 according to the dev logs so it could be that reason.

    If someone can't reply in over a week, it's a good problem to have (meaning you're busy) but it's probably time to hire more staff.

  15. Premium domains

    in Pre-Sales Questions

    Posted

    5 hours ago, postcd said:

    Hello,

    i have searched here and can not find if Blesta support premium domains, meaning some .tld (maybe .win for example) has rule that some good names like office.win, car.win etc needs much higher payment to be registered.

    So does Blesta domain availability checker (when customer search if some domain is available for registration) can discover domain is premium and reflect the higher price in Blesta shopping cart? Is this planed or described on some webpage already?

    In other billing system i had problem with this that i could either disable .win and other similar tlds or explain client why his registration failed.

    I see that some registars does not support premium domain registration via API (i think namesilo is/was the case). (though if you know other supporting registars and if Blesta support it, please kindly share). Thank you

    I am not aware of this being supported in Blesta. We use LogicBoxes and it's not supported there.

  19. [Plugin] Domain Name Suggestions/Spinner

    in Extensions

    Posted

    5 hours ago, Blesta Addons said:

    Nice Idea, i think LogicBoxes also has  a option fro the suggesting domains, not yet see a API for it but i think it will exist also in other registrar .

    for the integration is a bit complex, as it need a manual edit of files of the order form. it really good to have events for order form :)

    Hi,

    Isn't this the API request? https://manage.logicboxes.com/kb/answer/1085

    Sorry to hijack the thread @texh I like what you've created as well!

  21. [Module] cPanel Extended Module for Blesta (Broken)

    in The Marketplace

    Posted

    1 hour ago, BeZazz said:

    I was wondering what is happening with this.

    Is it still being worked on?

    Did anyone ask for a refund and get the refund or not get the refund?

     

     

    I haven't heard anything about progress but I know he's been working directly for Blesta on other tasks. One could hope this gets added to the core in the future..... We did request a refund and he promptly issued it.

  23. Users Avatar

    in Feature Requests

    Posted

    I thought this could only be done through the Gravatar site. That way an individual can set it up once and every site (that supports Gravatar) that they use with the same email address will have the image show up.

  24. disable clients from adding new contacts

    in Feature Requests

    Posted

    I have to imagine others see this too:

    A client has numerous addresses and they add them all and then they can't remember where to check for follow up emails or which one to use for signing in and they create their own confusion. I personally don't see the need for all of those addresses so it would be nice to control it a little bit and cut down on the live chats and support tickets about it.

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