Amit Kumar Mishra Posted December 17, 2022 Report Share Posted December 17, 2022 Hey say i have a hosting package, where in i do not wish to provide support via tickets, and only by forum (which i have with a separate app). how do restrict the user from not creating a support ticket, or disable the support for such a product for the user? any help! Quote Link to comment Share on other sites More sharing options...
0 vero Posted December 17, 2022 Report Share Posted December 17, 2022 One of possible solutions is to get "Addon companies" and configure another environment differently from your main company. E.g. make certain functionality, like support manager, unavailable. But perhaps there's an easier way. Quote Link to comment Share on other sites More sharing options...
0 Amit Kumar Mishra Posted December 21, 2022 Author Report Share Posted December 21, 2022 On 12/18/2022 at 4:53 AM, vero said: One of possible solutions is to get "Addon companies" and configure another environment differently from your main company. E.g. make certain functionality, like support manager, unavailable. But perhaps there's an easier way. Well that would be a costlier option have so many addon company for different support levels hoping to get some response on the easier ways from the mods Quote Link to comment Share on other sites More sharing options...
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Amit Kumar Mishra
Hey
say i have a hosting package, where in i do not wish to provide support via tickets, and only by forum (which i have with a separate app).
how do restrict the user from not creating a support ticket, or disable the support for such a product for the user?
any help!
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