Paul

It's true that HB has had very rapid development, but they neglect bugs. Our primary focus is security, and then resolving bugs, and then new features. I can see the appeal with HB's rapid development, but I also believe it will come crashing down. A rocket goes up quickly, and also comes down quickly.

It looks like an error returned by SolusVM. Individual servers don't have their own API (except for node to master communication, which we don't get in the middle of), all requests we make are to the solusvm master. When you provision a VPS though, the master still wants to know what node to put the VPS on. When you configure the package in Blesta, I believe you can specify the specific node, or a group that the VPS should be provisioned on. Whatever is set here, may not be matching up with what your solusvm master is expecting.

Yeah, ticket system provides the only method by which clients can upload files at the moment. We may do more in the future with client file uploads depending on demand.

For order notices, you want to make sure you have the Order System widget installed on the billing overview page. Then click the gear/cog icon in the window decoration for the widget. Each staff with this widget can set their order notification preferences.

We do have en_uk available for translation at http://translate.blesta.com. How similar is AU to UK English? They seem pretty similar to me, but I'm not British or Australian, so I can only assume there are some nuances at least.

Thanks for the recommendation. Support tickets support file attachments, do you think the attached files should be sent via email in the ticket update?

My first computer was running Windows, and in a typical work day I use Windows, Linux, and OSX. I find each has their strong points. I only first became interested in Apple computers with the introduction of OSX. As a Linux guy, I was drawn in by the shell.. where I feel most comfortable. So, it's a Macbook pro and a Windows and Linux desktop.

That is just fine. Friends don't let friends.. well, you get the idea.

Welcome! We have had some requests for GoCardless, but I don't yet see a task in our system for it, though it's one we want to look into. If I recall, it works differently than a standard merchant or nonmerchant gateway so it's not as cookie cutter to implement. In terms of duosecurity, if I recall it's proprietary. Blesta supports both standard TOTP and MOTP implementations and there are no fees. Google Authenticator, and many other free apps work great with our implementation, as well as hardware tokens like the Yubikey. What do you like about duosecurity that makes a transition to a free, open, standard TOTP or MOTP implementation difficult? We tend to shy away from proprietary security implementations, especially ones that require an API and are not self contained. Thanks! Paul

Awesome. I think we've used the same MS/Apple analogy around the office!

We appreciate the feedback, thanks guys! I think this is the link for the shirts http://160693.spreadshirt.com/

Is PayPal Pro new? How does it differ, if any, from PayPal Payflow Pro? Payflow Pro, was, as far as I knew, their only merchant solution and we do support it.

CORE-708. Admin configurable time frame, and notice to the client that replying to the ticket will re-open it, and that they should open a new ticket if it's unrelated.

Please open a ticket so we can confirm the license is valid and eligible for transfer. We don't recommend anyone purchase unconfirmed licenses.

It's not possible to pipe email from Google Apps to anything, you'll need to use the POP or IMAP method to fetch messages every 5 minutes.

CORE-596, it's still pending.

That looks pretty cool. Cody and I were actually discussing the possibility of supporting file based HTML email templates in the future. This would add a drop down on the email template page that would let you select a pre-made email template. The template would contain the header and footer, and then anything you enter into the WYSIWYG editor would appear in the content section. While HTML can be used in the templates now, through the editor, this would simplify things dramatically when supporting rich designs, give people that flexibility, and allow a market to open up for email template designs.

We are planning to add the ability to update directly from within Blesta. There will be options for stable release, or beta. It's not a super high priority right now, because there are other features more heavily requested. It's also not something we want to screw up.

Just attempting to populate some data into their system, we found a lot of weird bugs. I think there was one where you can add events to the calendar, but they don't appear on the calendar. Are you experiencing that one too? We checked the database and they were in there, so we know how to import them at least -- and they should then appear on the Blesta calendar.

Never heard of it, looks pretty interesting though. Curious what you think of it after you give it a spin!

The one in Yosemite? 350 miles from here, can't tell there's a fire but it looks pretty crazy on the news.

This belongs to CORE-621. No official ETA, but it is planned. You can use HTML, but no pre-selection of templates or a super robust interface like Campaign Monitor or Mailchimp. (We actually recommend these guys for mass email marketing, they have nice analytics)

We hope to have something for you to test pretty soon Dave. We will be reporting our security finds through the proper channels, in the proper way. I can only imagine what we would find if we were performing an actual security audit, and not just stumbling around like a normal user. We are extremely grateful when we are contacted privately about possible security issues in our software.

Nice work!

It's almost annoying how vulnerabilities jump out at him. I could hear gasps of shock at my desk as he went through it.