Paul

That page does exist, interesting. I think they set it up, but didn't communicate to you what your login is. I recommend opening a ticket with them, and ask them what your login is. They should be able to get you up and running. What they have installed there is v2.5, I'm not sure if they have yet started issuing any v3 keys, you might ask if you're interested in v3. You can also download v3 from our home page and select to start a 30-day free trial in the interim. That'll get you up and running quickly and you can change the license key once they issue you one.

That may be something they created that we're unaware of. Can you paste the URL that that icon links to? Ultimately, I think you may need to raise a ticket with them.

Under Support > Staff, make sure your staff user is listed and has access to all the departments in question.

Hi! Welcome! What icon are you clicking on? Has WestHost issued you a license key directly? Thanks, Paul

I have re-opened CORE-691 and noted this for Cody. I want to make sure this is in the patch tomorrow.

We are planning to do Google Wallet, however it has come to our attention that Google Wallet will not support hosting providers, which diminishes their usefulness in the industry.. unless they have changed their minds?

This task already belongs to CORE-514, and will be coming.

Just to add to what Cody said, the system thinks that you already had a trial because you're using "localhost" for the hostname, or a non-routable IP as the hostname, that may be black listed, or had previously been issued a trial. If you edit your hosts file you can point another host name to your local IP and get it to work. Or, upload the code to a public web server and run it there.

It will be a little while before we can start a Centovacast module, because there are a few others that are more highly requested. Centovacast told us it would be better to implement v3 and that their users would be upgrading. If we need to consider implementing v2 also, we'll have to look into that.

Currently there is not a method by which to "switch" to a different set of template files. I would like to implement this, especially for the client area. Currently you'll need to edit the templates where they are. I do suggest making a backup of them first just in case you need to roll anything back, and then edit the files. If you have an owned license with us, we can provide a development license upon request so that you can run another copy for the purpose of creating a theme outside your live environment. To request a dev license, just open a ticket in the client area.

If they open a ticket in the interface, the email goes out instantly. Are you referring to just cases when tickets are emailed in using POP/IMAP as the fetch method?

You may need to remove those from the database manually (not recommended). I suggest marking the client as inactive instead.

I'm not sure, other than installing in a sub-directory called /portal/. This would make it the base URL for everything though, /portal/client/login and /portal/admin/login. See "routes.php" in http://docs.blesta.com/display/user/Configuration You can change the admin login URL by editing this config file.

Good idea, moved.

Well, I think we need to do something about that!

Added to CORE-691

Can you provide steps to reproduce, including the regex you used, etc?

How could you be the only guy in Sweden? There's got to be millions more, right?

Which plugins and modules are you waiting for? Documentation is a bit behind, and we're working on it. I expect you'll see a lot more in the coming weeks. New order forms are something we're planning to include in most releases going forward. We are working on moving towards bootstrap for the client area and order forms, which will make adding new types of order forms much easier.. so that needs to come first. Is recaptcha or Areyouhuman an issue for anyone else?

Are you sure there are no hidden files or directories in there anyplace? Files that start with a "."? Typically "." refers to the current directory, and if that's the issue I would expect this to occur under Available Plugins, and Available Modules as well (does this happen there?). You can try editing components/gateways/gateways.php and adding this on line 40.. echo COMPONENTDIR . "gateways" . DS . $type . DS. $gw_file . DS . $gw_file . ".php<br>"; if (!Loader::load(COMPONENTDIR . "gateways" . DS . $type . DS. $gw_file . DS . $gw_file . ".php")) throw new Exception("Gateway '" . $gw_name . "' does not exist"); Then reload, and post what was output

You have those because they shipped with the beta and you upgraded. They are sample gateways, meant really for developers. Do you have the PHPIDS plugin installed by any chance? (If not, don't install it, if so, try uninstalling it)

We've got to start someplace. All these others will be coming, prior to a 4.0. This is a bit of a tangent, but related to time based billing. If manually creating an invoice, you can enter the hourly rate in the amount box, and enter a fractional or decimal quantity. For example, if you charge $95/hr and are billing an item for 3hrs and 50 minutes, you can enter 95 for the amount, and 3 50/60 for the quantity and it will do the math for you.

That's not really necessary, though it might make things clearer for those wondering if it's supported.

Thanks for the reminder, I've made a note.. we should get those added back in!

Were there any other details, like a stack trace? EDIT: Also, can you list all the files that are in your components/gateways/ and components/gateways/merchant/ and components/gateways/nonmerchant/ directories?