Paul

Do you mean logging in as a client, or logging in to a control panel for a service, such as is possible with a cPanel service?

Yep, anything you like.

When you add a contact to a client, it must have an account type set. By default, there is a "Billing" type, but under Settings > Company > General > Contact Types you can add more. The purpose is primarily internal use to identify certain contacts. For example, a primary support contact, or emergency contact. In the future, when we enable the ability for contacts to login, it may have an ACL attached to restrict their access within the client area.

Custom priorities and statuses are planned for a future update to the Support Manager plugin.

Nope, it's all about improved backups, SSL, and jailshell. Still, some nice improvements.

SNI support is pretty cool, though it doesn't work on CentOS 5.x, which most people are probably running. Glad to hear they are improving SSL and backups though.

We can probably do something like that. The reason the alpha developers have that title though is because we had to manually move them to a group with permissions to see the alpha forums, where as you guys had instant access to beta when you signed up. So, I'll need to figure that out.. but hey, if it gives you guys a reason to stick around on the forums post-release to show off your special titles then hey, why not?

Oh no way! I didn't know that, bummer.

That would be really cool, especially for access to special customer only forums. I wonder if there is an API command to change someones user group in IPboard.

No problem! Try to keep beta specific discussion in the beta forums, but feel free to use these when appropriate.. including feature requests that would be post release, that way others will be able to view them when we make these forums live on the main site.

Very nice, thanks for the contribution!