Stripe not showing up on invoices

[Ian_Dot-Tech LLC]

Hello,

I am new to Blesta, currently in the process of moving some of our brands to this billing platform. I am currently having an issue with Blesta invoices showing Stripe.

Upon a client checking out, they are only shown the option to checkout with PayPal. Stripe is not shown anywhere on the invoice/checkout page. I logged in and ensured it was setup properly and that we have credit cards enabled.

I am unsure how to resolve this issue, any advice is appreciated.

 

[Blesta Addons]

you have installed the marchent or the non marchent module ?

 

[Nelsa]

If you didn't  select proper currency in stripe module it will not show up...also for every order form you have to select gateways you want to use with that order form,so foe example if invoice is in EUR and EUR is not enabled in stripe module than it will not show up for any invoice in EUR....

[Michael]

It is the card payment options on the left hand side.

[ Credit Cards ] [Non Merchant]

Stripe              | PayPal

[evolvewh]

  On 9/23/2017 at 6:12 AM, Ian_Dot-Tech LLC said:

Hello,

I am new to Blesta, currently in the process of moving some of our brands to this billing platform. I am currently having an issue with Blesta invoices showing Stripe.

Upon a client checking out, they are only shown the option to checkout with PayPal. Stripe is not shown anywhere on the invoice/checkout page. I logged in and ensured it was setup properly and that we have credit cards enabled.

I am unsure how to resolve this issue, any advice is appreciated.

 

Expand  

It should be shown as 'Credit Card' when your client is in the process of submitting payment and Stripe isn't mentioned anywhere. Once the payment is submitted, the invoice will show 'other' and I believe it is because Stripe is treated as a 'Non Merchant' Gateway if you're not storing credit cards locally. It's been almost 2 years since we used this extension so things may have changed a bit since then.

[Ian_Dot-Tech LLC]

  On 9/23/2017 at 1:12 PM, evolvewh said:

It should be shown as 'Credit Card' when your client is in the process of submitting payment and Stripe isn't mentioned anywhere. Once the payment is submitted, the invoice will show 'other' and I believe it is because Stripe is treated as a 'Non Merchant' Gateway if you're not storing credit cards locally. It's been almost 2 years since we used this extension so things may have changed a bit since then.

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This is all that is shown at the checkout screen: https://gyazo.com/cf748ef091736754336009d1eb3aab7c

[Ian_Dot-Tech LLC]

  On 9/23/2017 at 9:41 AM, Blesta Addons said:

you have installed the marchent or the non marchent module ?

 

Expand  

Yes it has been installed, and setup.

  On 9/23/2017 at 11:02 AM, Nelsa said:

If you didn't  select proper currency in stripe module it will not show up...also for every order form you have to select gateways you want to use with that order form,so foe example if invoice is in EUR and EUR is not enabled in stripe module than it will not show up for any invoice in EUR....

Expand  

USD is selected for both PayPal and Stripe, I will check the order form out, it may not be selected.

[Ian_Dot-Tech LLC]

  On 9/23/2017 at 11:02 AM, Nelsa said:

If you didn't  select proper currency in stripe module it will not show up...also for every order form you have to select gateways you want to use with that order form,so foe example if invoice is in EUR and EUR is not enabled in stripe module than it will not show up for any invoice in EUR....

Expand  

Hey thanks, based on your reply I was able to fix my issue. I didn't recall each order forum you could select the payment gateway.