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Getting License invalid after moving Blesta to a new host


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Posted

Hello,

I moved my website hosting account (FULL cPanel backup) from Site5.com to another host. 

Blesta (offered by Site5) was working fine after the move on my NEW hosting account for about an hour, but now I am getting a License invalid error:

The license failed to validate for the following reasons:
The license is not valid for the installed location.

I tried using my old license key but it wouldn't work.

How can I get this resolved? 

I am using an OLDER version of Blesta and I just use it to manually create and email invoices to my clients who pay by check.  I don't use the online credit card billing features.

I assume I need a new license to get this to work?

Thank you in advance!
 

1 answer to this question

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Posted

I think I talked to you in our website chat. :) 

For anyone else who stumbles on this thread: VAR licenses are only valid if hosted by the company offering them, so you'll need a new license if you move to another hosting provider. If your new hosting provider doesn't offer Blesta, ask them if they would consider it and feel free to put them in touch with us. If all else fails, you can always buy a license from us that will work anywhere. :blesta: 

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