pre fill subject based in department

[disenioweb]

Hello

i want to know, if is possible to prefill subject, based on which department user select to send ticket.

 

Thanks

Gabriel

[Michael]

Hi,

That's not a bad idea for a feature request (https://requests.blesta.com), I know you can do it via the Support Management API if you make a custom plugin. But you can't at the moment.

[disenioweb]

Thanks Michael..., Jay from supportpal gave me the code, but this will pre fill the same subject for all departments...and i needto have other subject...

 

Gabriel