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Packages Not Showing

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infected Newbie

infected

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Okay, I successfully connected cPanel to Blesta. But now, when I am trying to create packages on Blesta, I can only find the Reseller packages from webhostingbuzz. Not the one I created at WHM. What am I doing wrong? Livechat told me to contact you guys here, though.

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Michael Apprentice

Michael

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Yes, I did. To translate the Portal. But do you have the default text? As I fixed it right now, but it doesnt redirect me to anywhere.

 

So in the source you have:

<a href="{blesta_url}order/">Order</a></h1>

But order in your language?

 

Also have you done what I said before about the default form, if you don't edit that it won't redirect anywhere but the portal. 

 

 

If that doesn't work then you might have a htaccess code mucking it up.

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infected Newbie

infected

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So in the source you have:

<a href="{blesta_url}order/">Order</a></h1>

But order in your language?

 

Also have you done what I said before about the default form, if you don't edit that it won't redirect anywhere but the portal. 

 

 

If that doesn't work then you might have a htaccess code mucking it up.

 

Uh, yeah. I went into the Order Forms, but I can't see any Default there. Although I created the last package you see on the photo. That is also how I managed to buy hosting for 1 NOK. Though I didn't get the mail automatically. 

 

Orderforms:

bd62549650feeafff645ddb525f5cf22.png

 

Mail I got after manual activation:

 

c47b6795d19727ca538a674c29e6420b.png

 

Also, can't find anywhere to put it as default.

d2e2850b49677c80da8b7a0438e57114.png

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infected Newbie

infected

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Oh sorry my mistake go to Settings on that page and then do the default.

Ah, yeah. Fixed. But the problem now is that it doesnt automatically activate the hosting. I have to do it manually. And I created a test user. The result of the cPanel information is in the photo I put in the other post. Could you help me with that? :)

 

Edit:

This was the one I got after  manually activated my own hosting

 

c47b6795d19727ca538a674c29e6420b.png

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infected Newbie

infected

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Ok it could be due to a secure password.

 

Try it with a strong password on signing up.

If it's not that do you have maxmind set up?

 

Nop, I haven't MaxMind on. Uhm, Okay then. I'll try changing the password. But it shouldnt have anything with that. As not all customers would have a very secure password, and they still expect the system to deliver the webhosting as fast as possible.

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Michael Apprentice

Michael

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Nop, I haven't MaxMind on. Uhm, Okay then. I'll try changing the password. But it shouldnt have anything with that. As not all customers would have a very secure password, and they still expect the system to deliver the webhosting as fast as possible.

 

Blesta I believe doesn't run insecure passwords it will give an error. That error means it wont create the account.

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Tyson Newbie

Tyson

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Ah, yeah. Fixed. But the problem now is that it doesnt automatically activate the hosting. I have to do it manually. And I created a test user.

 

Was an invoice created for the client after ordering the hosting service? And was that invoice marked paid? If it's not paid, it will not be automatically provisioned. Do you have your cron setup and running? Is it set to provision paid pending services (see [settings] -> [Automation])? You may need to wait up to the interval set there before it will be provisioned automatically. If you're still having issues, check the module log under [Tools] -> [Logs]. Click on a row corresponding to the service provision attempt and look for errors. If cPanel failed to provision the service, an error would be shown in the logs.

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infected Newbie

infected

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Was an invoice created for the client after ordering the hosting service? And was that invoice marked paid? If it's not paid, it will not be automatically provisioned. Do you have your cron setup and running? Is it set to provision paid pending services (see [settings] -> [Automation])? You may need to wait up to the interval set there before it will be provisioned automatically. If you're still having issues, check the module log under [Tools] -> [Logs]. Click on a row corresponding to the service provision attempt and look for errors. If cPanel failed to provision the service, an error would be shown in the logs.

 

Well, I did it once again for 0.00USD. It didn't work, here too. But as I manually ran Cron, which should run every 5 minute, it sent me the activted and copy of invoice mails.

Though no cpanel information. I went into the Logs, and found this:

 

 

INPUT:

 

rs35.abstractdns.com|createacct
a:5:{s:6:"domain";s:9:"break.com";s:8:"username";s:8:"breakcom";s:8:"password";s:3:"***";s:4:"plan";s:17:"Reseller Ultimate";s:8:"reseller";i:0;}

 

Output

{"result":[{"rawout":"<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Checking input data......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Validating system setup......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Rebuilding IP Pool...System has 9 free ips.\n...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Validating IP......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Validating Username......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Validating Contact Email......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Ensuring services are online......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>WWWAcct 12.5.0 © 2013 cPanel, Inc....\n\nDns Zone check is enabled.\n+===================================+\n| New Account Info                  |\n+===================================+\n| Domain: break.com\n| Ip: 64.22.118.10 (n)\n| HasCgi: y\n| UserName: breakcom\n| PassWord: mikkemus\n| CpanelMod: x3\n| HomeRoot: /home\n| Quota: 153600 Meg\n| NameServer1: ns1.skyservers.biz\n| NameServer2: ns2.skyservers.biz\n| NameServer3: \n| NameServer4: \n| Contact Email: \n| Package: Reseller Ultimate\n| Feature List: default\n| Language: en\n+===================================+\n...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Running pre creation script (/usr/local/cpanel/scripts/prewwwacct)......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Adding User...Removing Shell Access (n)\nSuccess...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\nUsing Universal Quota Support (quota=157286400)\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Adding Entries to userdata......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Setting up Mail & Local Domains...localdomains...valiases ...vdomainaliases...vfilters......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Configuring DNS...Bind reconfiguring on rs35 using rndc\nZone break.com has been successfully added\n...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Updating Authentication Databases...<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Adding Entries to httpd.conf......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Restarting apache......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\nPassword for “breakcom” has been changed.\nUpdating ftp passwords for breakcom\nFtp password files updated.\nFtp vhost passwords synced\n...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Verifying MX Records and Setting up Databases...Reconfiguring Mail Routing:\n<ul><li>LOCAL MAIL EXCHANGER: This server will serve as a primary mail exchanger for break.com's mail.:<br /> This configuration has been manually selected.<br /><br /></li></ul>...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Setting up Proxy Subdomains......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\nBind reloading on rs35 using rndc zone: [break.com]\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Sending Account Information......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\nSystem has 9 free ips.\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Running post creation scripts (/usr/local/cpanel/scripts/legacypostwwwacct, /usr/local/cpanel/scripts/postwwwacct, /usr/local/cpanel/scripts/postwwwacctuser)......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\nwwwacct creation finished\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Setting up Domain Pointers......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Setting Reseller Privs......Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n<table style=\"border-bottom: 1px #ccc dotted;\"><tr><td width=\"100%\"><pre>Account Creation Complete!!!...Account Creation Ok...Done</pre></td><td width=\"30\"><img align=absmiddle src=\"/cPanel_magic_revision_1386179075/cjt/images/icons/success.png\"></td></tr></table>\n","statusmsg":"Account Creation Ok","status":1,"options":{"nameserver2":"ns2.skyservers.biz","nameserverentry3":null,"nameserver3":"","nameservera4":null,"nameserver":"ns1.skyservers.biz","nameserverentry4":null,"ip":"64.22.118.10","nameserver4":"","nameserverentry":null,"nameservera":null,"package":"Reseller Ultimate","nameservera2":null,"nameservera3":null,"nameserverentry2":null}}]}

 

Couldn't just someone help me trough teamviewer, or something else?

  • 0
Michael Apprentice

Michael

Posted
Posted

Well, I did it once again for 0.00USD. It didn't work, here too. But as I manually ran Cron, which should run every 5 minute, it sent me the activted and copy of invoice mails.

Though no cpanel information. I went into the Logs, and found this:

 

 

Couldn't just someone help me trough teamviewer, or something else?

 

If you are willing to trust me, I don't mind having a look with you to see if we can fix it. Otherwise it's best to PM Tyson, Cody or Paul with information on how to log in to the administration area and maybe FTP access to see if they can diagnose it.

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infected Newbie

infected

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Posted

If you are willing to trust me, I don't mind having a look with you to see if we can fix it. Otherwise it's best to PM Tyson, Cody or Paul with information on how to log in to the administration area and maybe FTP access to see if they can diagnose it.

 

I do trust you. But could we do everything trough teamviewer?

Also, if you want. Could you add me on skype? usman14.07

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