License Revalidation

[MHS-Marc]

My admin area keeps going to admin/license/ (blank page) but doesn't seem to be revalidating after payment. How can I force it to revalidate?

[Michael]

Are you on a IP which keeps changing? Like a Cloud VPS? or are you on Nginx or something where the PHP includes location isn't correct? Or are you with a distributor or reseller? Have you moved the installation to another folder / domain / ip? If you are with one and you have, have you tried re-issuing the license?

[Paul]

A blank page isn't good, try enabling error reporting:

 

 

To enable error reporting, edit /config/blesta.php and change

 

Configure::errorReporting(0);

 

to

 

Configure::errorReporting(-1);

 

Then, see if the page is blank, or if it's outputting an error. Also be sure that CURL SSL is available in your PHP, and port 443 egress is open at your firewall.

[MHS-Marc]

Are you on a IP which keeps changing? Like a Cloud VPS? or are you on Nginx or something where the PHP includes location isn't correct? Or are you with a distributor or reseller? Have you moved the installation to another folder / domain / ip? If you are with one and you have, have you tried re-issuing the license?

 

I did move the blesta install to a new server.

[MHS-Marc]

A blank page isn't good, try enabling error reporting:

 

 

Then, see if the page is blank, or if it's outputting an error. Also be sure that CURL SSL is available in your PHP, and port 443 egress is open at your firewall.

 

Oh noes!

Call to undefined function crypt_random() on line 1660 in /home/xxx/web/clients.xxx.xxx/public_html/vendors/phpseclib/Crypt/RSA.php

 

That's the error I get when I enable that.

[Michael]

 

Oh noes!

Call to undefined function crypt_random() on line 1660 in /home/xxx/web/clients.xxx.xxx/public_html/vendors/phpseclib/Crypt/RSA.php

 

That's the error I get when I enable that.

 

 

you need php-mcrypt or the php includes isn't correct.

[Paul]

Are you using nginx? This is a duplicate of this thread - http://www.blesta.com/forums/index.php?/topic/3923-critical-keep-getting-call-to-undefined-function-crypt-random-when-trying-to-install-blesta/

 

A solution was discussed there, which has to do with the include path.