Upgrade Or Downgrade Package

[handoyo]

Hi all, first of all thank you blesta team by making such great application. I have a question about the upgrade or downgrade package. I have successfully create several package and I'm testing it as a client. What I don't understand is where is the option or part for admin to know if client upgrade or downgrade their package and how to setup or manage it? Sorry if my english is not very good. Thanks a lot

[activa]

if the client upgrade/downgrade package , normally if not paid it will remain in pendind status .

if he paid you should recieve a reciept payment for it .

[handoyo]

I have test too by paying the upgrade or downgrade, but the package was not changed in admin or client package status. By the way I'm using the universal module. Does that affect?

[Michael]

I have test too by paying the upgrade or downgrade, but the package was not changed in admin or client package status. By the way I'm using the universal module. Does that affect?

It shouldn't effect it but did they pay for it? Check by clicking manage on the service row. Also do you have the cron running? Blesta version?

[handoyo]

They did pay for it. The cron job was not running, but just now I run it manually and the package was changed. It's 3.5. Thanks a lot for reminding the cron job.