Error At Install

[josh.meade]

I am getting the error in the below image when i start the install process:

 

 

Anyone know how to fix this i just ordered the software and so far its not working right

Edited July 31, 2015 by josh.meade

[Cody]

This is a DNS issue. It looks like your webserver is unable to reach your database server. Ensure the hostname is correct (in config/blesta.php). If you're running your database on a non-default port, uncomment the port field (in config/blesta.php) and enter the port for your database server.

[josh.meade]

  On 7/31/2015 at 1:49 AM, Cody said:

This is a DNS issue. It looks like your webserver is unable to reach your database server. Ensure the hostname is correct (in config/blesta.php). If you're running your database on a non-default port, uncomment the port field (in config/blesta.php) and enter the port for your database server.

Cody,

 

Would you be able to help install this? just message me on what info you need

[Paul]

In most cases I can find your server is unable to resolve hostnames. Check your /etc/resolv.conf file and make sure you have some caching servers listed. If you don't you can use Google public DNS by entering the following 2 lines into the file:

8.8.8.8
8.8.4.4

If your server can resolve hostnames, check your PHP for any disabled_functions.

 

This is an issue with your server.

[Michael]

Move to a better web host? FreshrostedHostng or TheSkySpace are my recommendations.

[serge]

maybe just wait fews hours for dns propagation time if you just set the domain.

 

 

by the way, have you set an A DNS record at DNS editor at your domain's registrar?

 

check the domain using online tool like:

http://dnscheck.iis.se/