Blesta Addons Posted August 23, 2015 Report Posted August 23, 2015 the client recieve a invalide sid in the ticket email , when he want to access the link it returned back to login screen . the sid is xxxxxxxxxxxxx/blesta/client/plugin/support_manager/client_tickets/reply/2/?sid=%2FcjfayT%2BA75W4ESzvp4yPL4ciQp3BOT7aitMg8ANriU%3D is the SID appear correct ?
0 serge Posted August 24, 2015 Report Posted August 24, 2015 maybe server or mysql characters set issue
0 Tyson Posted August 24, 2015 Report Posted August 24, 2015 One of these reasons caused the redirect: The ticket is assigned to a client. -- The client must be logged in to reply. The ticket's support department only allows clients to reply. The SID was not given or is invalid. ariq01 and Michael 2
Question
Blesta Addons
the client recieve a invalide sid in the ticket email , when he want to access the link it returned back to login screen .
the sid is
xxxxxxxxxxxxx/blesta/client/plugin/support_manager/client_tickets/reply/2/?sid=%2FcjfayT%2BA75W4ESzvp4yPL4ciQp3BOT7aitMg8ANriU%3D
is the SID appear correct ?
2 answers to this question
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