That Domain Name Is Not Supported

[sedudohost]

each search domain, it always appears comment "That domain name is not supported" when previously no problem.

 

I'm using version 3.5.3

[ariq01]

remove .com on text box.

Just type kokjkoh and pick .com

[sedudohost]

  On 9/4/2015 at 3:52 AM, ariq01 said:

remove .com on text box.

Just type kokjkoh and pick .com

the same error 

[JDG]

Hi Seduhost

 

Are you using logicboxes or other module. Maybe is something not well setup in the domains packages that you have available in your system.

 

Paul Phillips address this message for the issue that you have, take a look and verified you have it setup in that way.

 

 

The issue is that you have Dominios selected under Package Groups. It should only be selected under Domain Package Group. Package Groups is where your hosting plans should be selected. If you don't wish to sell any hosting, only domains, then there should be no package groups selected under Package Groups.

Try making that change, and see if it begins to work correctly.

[Kangaroo]

Looking and workin fine here.

[sedudohost]

  On 9/4/2015 at 4:36 AM, jassdesi said:

Hi Sedudohost

 

Are you using logicboxes or other module. Maybe is something not well setup in the domains packages that you have available in your system.

 

Paul Phillips address this message for the issue that you have, take a look and verified you have it setup in that way.

 

 

The issue is that you have Dominios selected under Package Groups. It should only be selected under Domain Package Group. Package Groups is where your hosting plans should be selected. If you don't wish to sell any hosting, only domains, then there should be no package groups selected under Package Groups.

Try making that change, and see if it begins to work correctly.

solved