murendie Posted September 25, 2015 Report Posted September 25, 2015 Hi I am new to Blesta & LAMP. My Blesta install is not receiveing tickets from my Email server any suggestions on where to check ? Thanks
0 Michael Posted September 25, 2015 Report Posted September 25, 2015 You need to give us more information...What type of importing are you using? IMAP, SMTP or Piping.What control panel if any do you have?
0 murendie Posted September 25, 2015 Author Report Posted September 25, 2015 I don't have any control panel. Its a debian system. My emails are hosted on a separate cPanel Server. I am using IMAP to connect to the email accounts.
0 Michael Posted September 25, 2015 Report Posted September 25, 2015 On 9/25/2015 at 6:06 PM, murendie said: I don't have any control panel. Its a debian system. My emails are hosted on a separate cPanel Server. I am using IMAP to connect to the email accounts. Are the IMAP details correct, we've had users input the password wrong, it could be no imap installed on the server or something else.
0 Paul Posted September 25, 2015 Report Posted September 25, 2015 Make sure your Blesta server can make an egress connection over that port (Check your firewall). Also, the mailparse pecl extension is required for mail parsing.
Question
murendie
Hi I am new to Blesta & LAMP.
My Blesta install is not receiveing tickets from my Email server any suggestions on where to check ?
Thanks
4 answers to this question
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