Should Paypal Payements Be Applied Automatically Against Orders/invoices?

[axiom]

Hello all,

 

We are testing out Blesta and find that orders/invoices paid for via PayPal Payments Standard Gateway and the Blesta Universal Module do not seem to get the PayPal payment applied against and in-turn activate the service.

 

Are these pieces intended to be automated or there needs to be some manual interaction?

 

We have tried some of the suggestions in the Support Forum but to no avail.

 

Blesta 3.6.1 + PayPal Payments Standard + Universal Module

 

Any guidance would be most welcome.

 

Thank you.

[Michael]

It depends on how you set the order form up and if you have a fraud checker.

On the order form there's a checkbox called: Require Manual Review and Approval of All Orders

 

If that's checked all orders require you too manually provision them. To do that, go to Billing > order widget. If you don't have it go to Manage Widgets on the left.

[Paul]

Is your cron set up? The cron activates the service.

 

Also, if paying a specific invoice, payment should be immediately applied when the transaction is logged. If making a general payment on the account, it will be issued as a credit and applied to oldest invoices when cron runs unless you've disabled automatic application of credits.

[axiom]

Gents, thank you for your replies, the issue was from our end whereby we had restricted access to our dev Blesta site from a handful of IP addresses.  Once we removed these the PayPal payments were automatically applied to the order/invoice and service activated.

[Paul]

Gents, thank you for your replies, the issue was from our end whereby we had restricted access to our dev Blesta site from a handful of IP addresses.  Once we removed these the PayPal payments were automatically applied to the order/invoice and service activated.

 

Great, thanks for the update!