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Universal Module - Generic With Qte.


Question

Posted

Hey guys....

 

I think I don't understand something...

 

we activate prorata for services.

 

So let have a real example.  We have a service at 10.00$ PER year.   I setup a client, with this service and I have a Qte of 2 for this service.   later during the term of "1 year" we change it for a Qte of 3 but before changing it for 3, when I edit the service, I already see a credit of 4$, then I change it for a Qte of 3, re-edit the service, and the credit is now at 9$.

 

If I change back the Qte to be 1, the credit is now 0.00$

 

How that's possible?!

 

The last closed invoice show a Qte of 2, so the client already paid for 2...

 

4 answers to this question

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Posted

Where are you seeing this information? When managing a service? Is it simply a display issue, or do credits get added to the client account? It sounds like it's just a display issue, which is probably related to CORE-1773.

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