Service not terminated on cancelling

[Rahul Mukati]

Hello there,

I am using cPanel Extended module. When user cancel service from his client area than it is not terminated from WHM.

Please tell me what i do.

[Paul]

The cPanel Extended module is not officially supported, but the first place I would look is in the module log. Tools > Logs: Module tab. If you see any requests, click anywhere in the row to expand the row and show the raw input/output. This assumes that the cPanel Extended module is logging actions to the module log. If so, the raw response will be helpful in determining what the error is.

[Rocketz]

I can't replicate this on cpanel extended. The service gets canceled just fine, and removed from the server