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What does "Automatically Provision Paid Pending Services" mean ?


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Within the options for the "Client Groups" is a checkbox for " Automatically Provision Paid Pending Services ".

In simple terms, does this mean that Web Hosting services will be auto-activated BEFORE payment is received ( IE - while payment is pending ) ?

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If yes, and we turn this "off ", will the Web Host C-panel account be auto-created and activated AFTER payment is made in full ?

 

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Posted

It also helps to understand the order flow. A service that is ordered go through the following steps:

  1. "In-Review" Newly ordered service starts out with this status. It is then converted by the order system to the next status once the order is approved. Orders can be approved automatically, or manually by staff.
  2. "Pending" Once a order is approved, the services are moved to this status.
  3. "Active" Pending services are activated by the cron, if they do not have any open invoices attached to them. Thus the setting "Provision paid pending services", means that services which are in the "Pending" status will be activated if they are paid.

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