turner2f Posted January 18, 2017 Report Posted January 18, 2017 Not certain why this happened, but a client tried to login an got the following message. " You are not authorized to login at this location. " Please advise.
0 turner2f Posted January 18, 2017 Author Report Posted January 18, 2017 Does this have something to do with the " Shared Login " plugin. If yes, what exactly is the purpose of this plugin ? ====== What is really odd is that the MAIN account holder can login, but NOT any of the sub-contacts that we created for them. I even made certain to "enable" the ability to login. I also "ticked" all the checkboxes to give them full access. But they still keep getting the following error on the login page. " You are not authorized to login at this location. " Please advise.
0 Paul Posted January 18, 2017 Report Posted January 18, 2017 What version of Blesta? If you disabled the shared login plugin, does it make any difference?
0 Paul Posted January 18, 2017 Report Posted January 18, 2017 That's what I'm thinking, why I asked for the version. 10 minutes ago, evolvewh said: Isn't this related to CORE-2314 ?
0 turner2f Posted January 18, 2017 Author Report Posted January 18, 2017 @Paul It's version 4.0 beta 3 And DIS-abling the "shared login" plugin did not do anything. ===== What is the "shared login" plugin for ?
0 Paul Posted January 18, 2017 Report Posted January 18, 2017 11 minutes ago, turner2f said: @Paul It's version 4.0 beta 3 That probably explains it, hang on and watch the task status.
0 turner2f Posted January 18, 2017 Author Report Posted January 18, 2017 Ok. Will I be automatically notified in this thread, or will I have to keep checking ? https://dev.blesta.com/browse/CORE-2314
0 Paul Posted January 18, 2017 Report Posted January 18, 2017 48 minutes ago, turner2f said: Ok. Will I be automatically notified in this thread, or will I have to keep checking ? https://dev.blesta.com/browse/CORE-2314 You should check the task, it's not likely we'll post here when its resolved. We're working to get it in beta 5, so i'd suggest checking back once we release beta 5 to see if it's in there.
0 turner2f Posted January 18, 2017 Author Report Posted January 18, 2017 Ok. I will need a download link for Beta 5 when it becomes available.
0 evolvewh Posted January 18, 2017 Report Posted January 18, 2017 50 minutes ago, turner2f said: Ok. I will need a download link for Beta 5 when it becomes available. Betas and full releases are always available for download in your Blesta account area. Are you using a Beta release for a live site? You mention that a customer tried to login and got the error message. Paul 1
0 turner2f Posted March 15, 2017 Author Report Posted March 15, 2017 Seems this was resolved in Beta 5. Is there a patch for it so that I do not overwrite some of my CSS and Graphical changes ? Or can you please let me know what files ( or folder ) I need to update ?
0 Blesta Addons Posted March 15, 2017 Report Posted March 15, 2017 13 hours ago, turner2f said: Seems this was resolved in Beta 5. Is there a patch for it so that I do not overwrite some of my CSS and Graphical changes ? Or can you please let me know what files ( or folder ) I need to update ? i don't think the fix for it has something related with template files .
0 Paul Posted March 15, 2017 Report Posted March 15, 2017 It just occurred to me that this error is displayed if a client tries to log into the wrong company. Are you using multi-company? Is the client logging in at the right URL for the company they belong to?
0 turner2f Posted March 15, 2017 Author Report Posted March 15, 2017 No. Just one company Version 4.0.0-b3 Would you like admin access ?
0 Paul Posted March 15, 2017 Report Posted March 15, 2017 16 minutes ago, turner2f said: Would you like admin access ? Nope. You should be on Beta 6.
0 turner2f Posted March 15, 2017 Author Report Posted March 15, 2017 I am waiting until Blesta Version 5 comes out. I think you said this week or next .
0 Paul Posted March 15, 2017 Report Posted March 15, 2017 17 minutes ago, turner2f said: I am waiting until Blesta Version 5 comes out. I think you said this week or next . Version 4? Yeah, really, very, super, soon. Version 5 though? Probably not for a while Blesta Addons 1
0 turner2f Posted March 15, 2017 Author Report Posted March 15, 2017 Ha ha. I meant Final Version of 4 Blesta Addons 1
0 turner2f Posted March 17, 2017 Author Report Posted March 17, 2017 RESOLVED in Version 4 Stable. Thank you.
Question
turner2f
Not certain why this happened, but a client tried to login an got the following message.
" You are not authorized to login at this location. "
Please advise.
19 answers to this question
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