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Secure Ftp Backup Failing


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Posted

Hello

What are the settings for secure ftp backup as keep getting failed when I test.

I am using hostname as mydomain.com, port 22, user and pass. Do I use the absolute Url path like http://www.myurl.com/backup or I use the server path like /user/account/backup

Thank you for any help on this

10 answers to this question

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Posted

This is what I did but still getting - The SFTP connection failed! Please check your settings and try again.

Changed permissions and still the same, maybe the port?

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Posted
  On 4/2/2017 at 1:59 PM, mlsto said:

This is what I did but still getting - The SFTP connection failed! Please check your settings and try again.

Changed permissions and still the same, maybe the port?

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Could be I have this set-up:

ssh.png.b01377c2650d5c315abf73d470374bc8.png

 

ftp.thumb.png.46dc6c29d32756bafd26dccb40fb24be.png

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Posted
  On 4/2/2017 at 1:59 PM, mlsto said:

This is what I did but still getting - The SFTP connection failed! Please check your settings and try again.

Changed permissions and still the same, maybe the port?

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SFTP and FTPS are two different things. Is your server configured to use the correct one?

SFTP uses SSH over port 22
FTPS uses FTP with TLS/SSL over port 21

 

-Adam

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Posted
  On 4/2/2017 at 8:44 PM, mlsto said:

Thanks Michael and Adam.

From what I am seeing this uses Shell access, do not have it. I tried port 22 and 21 and still failing.

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if you don't have shell access to the ftp server where the backups will go use port 21. I believe the server running Blesta needs mysql something to do the backup

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Posted

The mysqldump binary must be executable by the cron user (Or web server user if running via Blesta). Also, make sure port 22 egress is open at the firewall. Blesta uses SFTP to securely transfer the backup file.

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