turner2f Posted April 26, 2017 Report Posted April 26, 2017 Found another issue with the Ticket System. Merged Tickets get Truncated when "Closed". When a tickets get "Merged", you can see all the merged contents while the ticket is "Open". When the ticket gets "closed", the merged ticket only shows the most recent ( the newest ) part of the ticket only. ============= Desperately looking forward to an update or a re-vamp of the core ticket system. Too bad Paulo V's plugin no longer works in version 4 Stable. Many of us LOVED the functions and options it had. Please consider using it as a blueprint . ============ Look forward to your assist or reply.
0 Blesta Addons Posted April 29, 2017 Report Posted April 29, 2017 Tested, but i can't replicate. the destination ticket show all the replies from all the tickets when we close it .
Question
turner2f
Found another issue with the Ticket System.
Merged Tickets get Truncated when "Closed".
When a tickets get "Merged", you can see all the merged contents while the ticket is "Open".
When the ticket gets "closed", the merged ticket only shows the most recent ( the newest ) part of the ticket only.
=============
Desperately looking forward to an update or a re-vamp of the core ticket system.
Too bad Paulo V's plugin no longer works in version 4 Stable.
Many of us LOVED the functions and options it had.
Please consider using it as a blueprint .
============
Look forward to your assist or reply.
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