[New Server Created Without Operating System]

Was the OS selected for the Package (Pre-defined), or was the OS selected by the client during checkout? If pre-defined, is it possible that template was removed from SolusVM after it was selected  for the Package?

 

If you create the VM in SolusVM with the same information, does it boot successfully?

I create directly from SolusVM Master with the same information, it's ok.

 

What's in the Module Logs (under [Tools] -> [Logs]) related to the creation of that service?

that's it: 

solusvm.lndvps.com|listplans

a:1:{s:4:"type";s:3:"xen";}

[New Server Created Without Operating System]

Hi,

This is the first time I use Blesta.

I followed step by step all the instruction for seting up Solusvm Master API. And I created a test user and new VPS, also.

But that VPS cannot turn on. When I check in Solusvm Master, it don't have operating system (although I chose).

 

• Created:

  2014/07/23 11:09 AM

• Operating System:

  -

• Main IP Address:

  64.187.xxx.xxx

• Hostname:

  billing.lndvps.com.asd.ad

• ID:

  vm415

• Host Node:

  xxx

• Client:

  duc nguyen (vmuser1)    [login as client]

• Memory:

  512 MB

• Disk Space:

  20 GB

• Bandwidth:

  1000 GB

• IPv4 Address:

  1

• IPv6 Address:

  0

• PXE Server:

  [Activate]   Disabled

 

I think the problem is templates, but I have no idea for this. Please help me.

Regards,