Is there a way to add a note to an In House Credit? For example, a user contacts customer support and for whatever reason, they are issued a credit to there account. On this credit, we'd like to put the reason and or support ticket number or any other relevant information that may be needed. I only see a way to record the payment as a credit, but can't see anyway to add notes to it. Am I missing something, or is this feature not available?
Note For In House Credit
in Support
Posted
Is there a way to add a note to an In House Credit? For example, a user contacts customer support and for whatever reason, they are issued a credit to there account. On this credit, we'd like to put the reason and or support ticket number or any other relevant information that may be needed. I only see a way to record the payment as a credit, but can't see anyway to add notes to it. Am I missing something, or is this feature not available?