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swerlo

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Posts posted by swerlo

  1. @Paul Interesting that I have to interpret only to you in other words, everyone else seems to understand. Yes, it's the 'read-only' request.

     

    Personally I do not like the dynamic around the Blesta, my fault is that I needed more than a month to realize this. In many ways it lacks features, which wouldn't be a problem if this is the first year of the development.  It actually looks to me like it's in the first year of development, but as I understand it's there from the 2007.

     

    While this is tentatively coming from the frustration it is also a friendly feedback.

    The lack of this feature isn't the only reason I will probably be forced to look for the alternative software. Wish you all the best. 

  2. :) Need a CORE-number first  :D

    Thanks CubicWebs. The activity I'm seeing from you, it would be great if there's a half of it from the developers. I'm getting disappointed a little bit here, not much about the software, but about the support on the forum.

    I do understand there's some procedure, but I think it's not the thing I should care about. From my point of view they are free to organize their business as they think it's the best. My intention isn't to sound rough, but it's more than 20 days since I submitted this request and now I really need to know will it be implemented and in which time frame.

     

    Once more time, I politely ask, can someone of the development crew answer this?

  3. You're only seeing this on invoices right?  That's the only place where it displays on our system which is completely normal.  Whether from your cable company at home or one of your suppliers for your company it's pretty standard to see an account number included with your invoice. I disagree about it not being professional.  If anything I think it is more professional having it. Especially when names can be changed. Account numbers can never be changed.

     

    Edit:  Do you mean in the page title?  If so then maybe there's a way to edit that in structure.pdt?

     

    CubicWebs is right, I meant on the page title.

  4. I've already have had few suggestions and this is probably the last thing I have to suggest after taking the Blesta.

     

    While it's pretty normal for the admin to see the id of the clients, I do not think it's a good practice that this information is available from the client area.

    I think it doesn't look professional and human. When clients are logged in the client area they should not see the id number (#1501, #1502, 1503, etc).

  5. Hi,

     

    I'm forced to use Namecheap at the moment, but I would like if there is a better domain registrar option available through the Blesta. Logicbox interface is terrible in my opinion and somehow I cannot handle their pricing structure, I need to have sub-resellers then to offer domain to the end user... it's too complicated. Also I understand that Enom will be available soon, which basic domain price isn't too high, but whois privacy is ridiculously over priced.

     

    Now, I want to recommend implementation of www.internetbs.net/

    They offer really good pricing (https://internetbs.net/en/domain-name-registrations/price.html). But really it's not only about that though when you do the math, if you have a lot of domains it isn't negligible. They also have easy to use system and free whois privacy. 

    I've been with them for 3 years now and never had a problem.

     

    They do have Reseller API, which should easy the process of implementation for developers - https://internetbs.net/ResellerRegistrarDomainNameAPI/.

     

    I'll appreciate if this can be supported by the community and if developers can give some feedback would be this possible in the near future.

     

    Thanks.

  6. Hi,

     

    I find it can be confusing when the customer comes to the payment step, because there's no clear payment button. Instead there is an image of the payment processor. At least it's the case with the 2checkout.

     8pl2.jpg

    Eventually I have clicked on the image and was redirected to pay the invoice. Still I'm more familiar with 2checkout than the customers and this can lead to unnecessary tickets opening.

     

    The point is that it wasn't clear to me how to proceed. I was searching for the button and after a bit of frustration I've clicked on the image without knowing what would happen.

     

    Maybe I'm wrong, but I suppose simple button in front of the image would be a better solution.

     

    Would like to hear is there a chance to correct this. 

     

  7. Hi,

     

    Sorry if this is somewhere able but I do not see it.

    I do not like that clients are able to edit all the fields. We should be able to set fields like 'first name' 'last name' 'email' as not editable for clients from the client area).

    I would like this to be as the option for admins to configure which fields aren't editable.

     

    Eventually if the client really have to change one of these fields they would need to open a ticket and the admin can do this for them.

     

    Thanks.

     

  8. Hi,

     

    most of us probably have the option for the users which aren't registered to submit sales questions.

    I've tested this by creating the Sales department and the problem I see is the redirection after such user submits the ticket.

    There's no confirmation that ticket was submitted successfully, it's even worse that the user is then redirected to the user login page.

    I suppose many can see this as an error and would hit the back button and try to submit the message again. 

     

    Any thoughts about improving this would be appreciated. Thanks.

  9. I've send the email to sales.

     

    Meanwhile if someone can advise security steps after the installation. I see I can change the route of the admin access.

    Something else in regards to security?

    I suppose I do not need the install.php file anymore, but also not sure should I delete it since I do not see it can be accessed anymore and jeopardized?

  10. Hi,

     

    I've downloaded the Blesta, installed it and have selected the trial version.

    However I'm getting the message:

    Invalid License

    The license failed to validate for the following reasons:

    • The license key is invalid.

     

    It shouldn't be invalid, actually the key wasn't entered at all.

     

    So, how can I get this on the trial first?

     

    Thanks in advance.

     

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