Jump to content

albertahost

Members
 View Profile  See their activity

  • Posts

    7

  • Joined

  • Last visited

 Content Type 

Posts posted by albertahost

  1. Email Piping And Imap Tickets Not Working

    in Support

    Posted

    OK..

     

    When editing  /etc/aliases file

     

    Now if the bash that worked for me (no bounce errors - although don't know where the mail went either)...  is using #!/usr/local/bin/php -q

     

     

    Does that mean in the aliases file I should be using /usr/local/bin/php  and not /usr/bin/php  as show in the example quoted below from the DOCs*

    
support: "|/usr/bin/php /home/user/public_html/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1"



    So should I be using the one below with /usr/local/bin/php  used instead, in the aliases file???

    
support: "|/usr/local/bin/php /home/user/public_html/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1"


    Currently I'm using the TOP VERSION, and mail didn't bounce - but I don't know where it went now after changing over bash to #!/usr/local/bin/php -q

    -Scott
     

  3. Email Piping And Imap Tickets Not Working

    in Support

    Posted

    Working on the IMAP part... while I'm waiting to see if the other bounces...

    When I send email to support@   which is setup as IMAP,  the Tools/Log section said the following regarding the reply it tried to send out:

    Connection to tcp://imap.albertahost.ca:465 Timed Out


    1.  If it tried to send a reply -  where is the test message I sent to support@ (controlled/configured via IMAP).

    2.  I looked all over for that  "get mail / tickets' button, and i can't find it - where is it located?

     

    -Scott

  5. Email Piping And Imap Tickets Not Working

    in Support

    Posted

    Thanks for the insight Manchester :)  But I really would prefer to keep it all working in Blesta.  If I can't get support working then I'll dump it completely and go over to WHMCS (sorry to swear in this forums like that.. hehe ).  But I need the automation component,  I'm a small operation and automation matters. :)

    I've also tried to setup a simple (or so I thought)  IMAP config, which I've worked at establishing first with  support@      But when that wouldn't work, I thought OK, I'll pipe it instead - but that isn't an easy task either.   I think I'm missing something in the mix (obviously), and if it can work, then it should work, as this is a fresh cpanel build with nothing that special for bells 'n whistle addons.   I'm running on a CentOS box, with Linux Cloud on top for security & resource control, then cPanel and a few addons, nothing that special.

     

    Cheers!

     

    -Scott

  6. Email Piping And Imap Tickets Not Working

    in Support

    Posted

    I have a montthly Blesta licens through buycpanel.com, and I'm having some problems getting the pipe and/or imap to work with my Blesta installation.

    I've had the above errors as listed in email with certain config parameters, and I've tried 2 varitions of pipe.php; one gives simliar erros to above, the other has problems with the " . DIRECTORY_SEPARATOR . ".." statement.   I would open a ticket, but I'm not registered on Blesta to do so in buying thru a reseller.   Any help I can get resolving the issue is sincerely appreciated.

    When I use BASH at the beginning of the php code (see below), with file chmode 755, I get the following errors (see below code).

    
#!/usr/bin/php -q

<?php

try {

    include(dirname(__FILE__) . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . "lib/init.php");

    

    // Dispatch the Web request

    if (!empty($_SERVER['REQUEST_URI']))

        Dispatcher::dispatch($_SERVER['REQUEST_URI']);

    // Dispatch the CLI request

    else

        Dispatcher::dispatchCli($argv);

}

catch (Exception $e) {

    try {

        // Attempt to raise any error, gracefully

        Dispatcher::raiseError($e);

    }

    catch (Exception $e) {

        if (Configure::get("System.debug"))

            echo $e->getMessage() . " on line <strong>" . $e->getLine() .

                "</strong> in <strong>" . $e->getFile() . "</strong>\n" .

                "<br />Printing Stack Trace:<br />" . nl2br($e->getTraceAsString());

        else

            echo $e->getMessage();

    }

}

?>

    PROCUCED THE FOLLOWING  BOUNCED EMAIL BACK WITH ERRORS:
     

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

      pipe to |/home/admin/public_html/

    store/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/
        generated by     SALES@DOMAIN.CA
        local delivery failed

    The following text was generated during the delivery attempt:

    ------ pipe to |/home/admin/public_html/store/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/
           generated by     sales@albertahost.ca ------

    /home/admin/public_html/store/plugins/support_manager/pipe.php: line 2: ?php: No such file or directory
    /home/admin/public_html/store/plugins/support_manager/pipe.php: line 3: try: command not found
    /home/admin/public_html/store/plugins/support_manager/pipe.php: line 4: syntax error near unexpected token `dirname'
    /home/admin/public_html/store/plugins/support_manager/pipe.php: line 4: `       include(dirname(__FILE__) . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . "lib/init.php");'

    ------ This is a copy of the message, including all the headers. ------

     

     

     

     

     

    THEN,

     


    If I use this code layout for pipe.php, with chmod 755
     

    
<?php

try {

    include(dirname(__FILE__) . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . ".." . DIRECTORY_SEPARATOR . "lib/init.php");

    

    // Dispatch the Web request

    if (!empty($_SERVER['REQUEST_URI']))

        Dispatcher::dispatch($_SERVER['REQUEST_URI']);

    // Dispatch the CLI request

    else

        Dispatcher::dispatchCli($argv);

}

catch (Exception $e) {

    try {

        // Attempt to raise any error, gracefully

        Dispatcher::raiseError($e);

    }

    catch (Exception $e) {

        if (Configure::get("System.debug"))

            echo $e->getMessage() . " on line <strong>" . $e->getLine() .

                "</strong> in <strong>" . $e->getFile() . "</strong>\n" .

                "<br />Printing Stack Trace:<br />" . nl2br($e->getTraceAsString());

        else

            echo $e->getMessage();

    }

}

?>

    Produced the following BOUNCED ERRORS::

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

      pipe to |/home/admin/public_html/

     

    store/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/
        generated by     SALES@DOMAIN.CA
        local delivery failed

    ------ This is a copy of the message, including all the headers. ------

    I'm close, but it's not working, I"m missing something.  I've been chasing this around for a coupld days -  I would like to get it resolved. Would appreciate any insight I can gain on my errors.   If you need access to check it out, let me know. you can email me at  albertahost (at) gmail {dot} com and I can give you the logins you need (blesta, cpanel, whm?).

    -Scott

  7. Shared Login Plugin

    in The Marketplace

    Posted

    Wow! Such great news :)  And the plugin is released tomorrow? Fantastic! :)  

     

    As a new Blesta client, I appreciate the fact that time has been invested to create the shared login module.  I will be deploying it soon as I can download it :) 

     

    Thank you, thank you, thank you! Makes my life considerably easier :)

×
×
  • Create New...