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Hi, I know this issue has been brought to light a few times, but the solution has usually been to manually do some SQL and this is happening far too often for that to be a suitable fix for me. Version: Blesta 3.2.0 with all Plugins up-to-date. The problem: You can see there is an issue when logging in to the Admin Dashboard and looking at the System Status widget: "There are one or more cron tasks that have been executing for more than 60 minutes. View Automated Tasks." On digging in to the Tasks, the "Download Tickets" job is the issue. The spinner graphic continuously spins. The mail server and credentials are fine. How often: It happened once or twice previously, but since upgrading to 3.2.0 this has happened on either a weekly or sometimes daily basis. Sometimes the issue seems to fix itself (I know the lock file clears after 6 hours) but sometimes it's not suitable to wait this long and we are forced to use fixes detailed in the below threads. Hacky fixes used so far: http://www.blesta.com/forums/index.php?/topic/1805-there-are-one-or-more-cron-tasks-that-have-been-executing-for-more-than-60-minutes/ http://www.blesta.com/forums/index.php?/topic/1052-system-status-there-are-one-or-more-cron-tasks-that-have-been-executing-for-more-than-60-minutes/ Please can you take a look at this as soon as possible. Thank you, Daniel.