plugin Grab the number of open tickets / Tutorial on how to make a plugin.

[Michael]

@Naja7Host helped show me how to get this working and this is what he did to achieve it:

Folder structure:

- plugins
---  count_tickets
--------- count_tickets_controller.php
------- controllers
----------- client_main.php
------- models
----------- client_tickets_model.php
----------- count_tickets_model.php

If you just want to download the files and not do it manually you can grab them from: https://licensecart.com/public/count_tickets.zip

[Michael]

Next make the files:

/plugins/count_tickets/count_tickets_controller.php

<?php
/**
 * News plugin handler
 */
class CountTicketsController extends AppController 
{
	public function preAction() {
		$this->structure->setDefaultView(APPDIR);
		parent::preAction();

		// Override default view directory
		$this->view->view = "default";
		$this->orig_structure_view = $this->structure->view;
		$this->structure->view = "default";
	}
}

/plugins/count_tickets/controllers/client_main.php

<?php
/**
 */
class CLientMain extends CountTicketsController
{

	/**
	 * Pre-action save and upload
	 */
	public function preAction()
	{
		parent::preAction();
		$this->uses(["SupportManager.SupportManagerTickets"]);
		$this->client_id = $this->Session->read("blesta_client_id");
	}

	/**
	 * Portal Newe index
	 */
	public function index()
	{
		if ($this->isAjax()) {
			$response = $this->SupportManagerTickets->getStatusCount("open", null, $this->client_id);

			// JSON encode the AJAX response
			$this->outputAsJson($response);
			return false;
		}

		return false;
	}
}

/plugins/count_tickets/models/client_tickets_model.php

<?php
class CountTicketsModel extends AppModel {
	/**
	 * Constructor
	 */
	public function __construct() {
		parent::__construct();
		// You Can Load Language here
	}
	
	/**
	 * Retrieves ticket count
	 *
	 * @return string 
	 */
	public function getCountTickets(
		$client_ticket_id, 
		$status_opened
	) {		
		$ticket_numbers = $this->Record->select()->
			from("support_tickets")->
			where('client_id', "=", $client_ticket_id)->
			where('status', "=", $status_opened)->
			fetch();
      	
      	return count($ticket_numbers);
    }
 } 

/plugins/count_tickets/models/count_tickets_model.php

<?php
class CountTicketsModel extends AppModel {
	/**
	 * Constructor
	 */
	public function __construct() {
		parent::__construct();
		// You Can Load Language here
	}
	
	/**
	 * Retrieves ticket count
	 *
	 * @return string 
	 */
	public function getCountTickets(
		$client_ticket_id, 
		$status_opened
	) {		
		$ticket_numbers = $this->Record->select()->
			from("support_tickets")->
			where('client_id', "=", $client_ticket_id)->
			where('status', "=", $status_opened)->
			fetch();
      	
      	return count($ticket_numbers);
    }
 } 

 

[Michael]

Next on the /app/views/client/bootstrap/structure.pdt add this:

<div id="count_ticket">0</div>
<?php
		$this->Javascript->setInline('
			$(document).ready(function() {
				fetchCountTickets();

			});

			function fetchCountTickets() {
				$(this).blestaRequest("GET", "' . $this->Html->safe($this->base_uri . "plugin/count_tickets/client_main") . '", null, function(data) {
					if (data)
						$("#count_ticket").html(data);
				},
				null,
				{dataType:"json"});
			}
		');
		?>

 

[Blesta Addons]

Just to note the model is no longer used as we use the support manager model . Is safe to delete the model directory .

[Michael]

6 minutes ago, naja7host said:

Just to note the model is no longer used as we use the support manager model . Is safe to delete the model directory .

Magic haha  Just to let people know donated to you mate for your help and time

[Blesta Addons]

Thanks mate ....

You got the small plugin ever created for blesta  , just 2 files !!!!

[Michael]

27 minutes ago, naja7host said:

Thanks mate ....

You got the small plugin ever created for blesta  , just 2 files !!!!

Lol mate I still can't even edit that to grab services and there's not much to edit lol. Need more time I think

[Blesta Addons]

Maybe we will make a plugin that return some usefull info for the client like

Tickets open closed

Services active suspend

Invoices closed open

Pending orders

 

[Michael]

14 minutes ago, naja7host said:

Maybe we will make a plugin that return some usefull info for the client like

Tickets open closed

Services active suspend

Invoices closed open

Pending orders

 

That would be awesome mate  so you can expand by seeing how you did what for each one and then hopefully more can expand as needed?

[Blesta Addons]

7 hours ago, Licensecart said:

That would be awesome mate  so you can expand by seeing how you did what for each one and then hopefully more can expand as needed?

Ok i will do it .

[Michael]

5 minutes ago, naja7host said:

Ok i will do it .

Yey  merci mate 

[turner2f]

@Licensecart and @Blesta Addons

I uploaded the files for "Count tickets"   to   /plugins/count_tickets

And then went to   /admin/settings/company/plugins/available/

I did not see anything.

I even deleted the "model" directory folder.

==========

 

Why am I not able to see the plugin to activate it ?

OR...

Is it automatically activated when uploaded ?

 

[Michael]

7 hours ago, turner2f said:

@Licensecart and @Blesta Addons

I uploaded the files for "Count tickets"   to   /plugins/count_tickets

And then went to   /admin/settings/company/plugins/available/

I did not see anything.

I even deleted the "model" directory folder.

==========

 

Why am I not able to see the plugin to activate it ?

OR...

Is it automatically activated when uploaded ?

 

Ignore this thread go to the contribute thread with the proper script / plugin by Naja7Host.