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Everything posted by Paul
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The latest version of Blesta is 3.6.1 (out just now) I can check what version you're running if you PM me your license key. If it shows it last ran yesterday, then it's not running properly. What are you currently using for your cron command and what does it say you should use under Settings > System > Automation?
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It sounds like you're running PHP 5.3 now, so 5.3 or 5.4 would be fine. Blesta 4.0 will have a minimum requirement of PHP 5.4, so you may want to go that route. Also, if this cron task is being created in cPanel, then you can ignore the first bit "*/5 * * * * " if using the simple editor and just set it to run every 5 minutes. You can be sure it's working if the last ran date updates every 5 minutes under Settings > System > Automation.
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Displaying different options based on the selection of an option (Show more hard drives when selecting Hardware RAID, for example) is considered field logic. This is planned per CORE-1708. The contract time could be a simple config option that adds a monthly surcharge to the base package price which you'd set for the longest contract term. This you could do now. You can also have config options for many other fields, like processor, RAM, disk, control panels, etc so long as they don't require field logic (Until we complete CORE-1708).
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Looks great!
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Attachments are not included in the email. You can use the variable {ticket.has_attachments} or {ticket.reply_has_attachments} (See https://docs.blesta.com/display/user/Support+Manager) to notify the recipient if there are any attachments on the ticket. If you think attachments should be included, I would suggest opening a feature request thread. I can see the benefit, but there are some things to consider when emailing attachments such as the size, whether they could be construed as malicious by spam filters, how many attachments there are, etc.
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Did you run /admin/upgrade after uploading the files to upgrade your database?
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I believe the ticket is not shown because no reply was created. Either tickets with no replies should be displayed, or a sort of "No content" reply should be created if no content exists. CORE-1877
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It sounds like the cron tasks are completing. What version of Blesta are you running? There was a bug in an older version that caused the auto-debit status to appear enabled when it was not. Re-saving it / toggling it off and back on, and re-saving the payment account for auto debit would correct it in those cases.
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So the auto debit task appears to be stuck running under Settings > Company > Automation? The best way to debug this is to enable error reporting in your config file. Temporarily disable cron from automatically running (right before auto debit would normally run), and then run the cron manually under Settings > System > Automation after auto debit is scheduled to run. Any errors should be output to your browser. To enable error reporting, edit /config/blesta.php and change Configure::errorReporting(0); to Configure::errorReporting(-1);
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Please see CORE-1873
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You most likely want to add that to /app/views/client/bootstrap/structure.pdt which contains markup for the header & footer.
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It's also a good idea to disable Indexes in your httpd.conf Apache config file. This would disable directory listings globally, which is a good idea for production deployments. http://linuxconfig.org/turn-off-directory-browsing-on-apache
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I was able to duplicate this functionality as well, here was the output: posData contains a delimited array of invoice ID's and amounts. In my test, I count 49 characters in posData.
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Your user icadmin_blesta doesn't have the right password. If you are using any special characters, you may need to escape them with a backslash in the config file.
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Any sneak peeks?
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I'd love to see a CloudStack module as well. The quickest way to go though is probably to hire a developer to take our SolusVM module and make it work with Cloudstack. I'm not sure how much work that would be, but given that SolusVM has much of the same functionality it may be a viable option.
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I would be cautious about master reseller plugins for cPanel, and not just because of the zamfoo debacle. I can't imagine a server would be able to support too many sub-resellers before its completely over subscribed. Personally, I'd suggest offering virtual servers with full cPanel root access. If that's not an option, please contact whmphp and ask them to build a Blesta module (It looks like they built the whmcs one). We are happy to give them a developer license and answer any questions they have during development.
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I made the endif tag bold in your original post that you probably want to remove.
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4.0 is next, no ETA yet still very much in development
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Cachet looks interesting. A good candidate for a Blesta plugin.
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Automatically Void Invoice If Pending Service Is Deleted
Paul replied to Sarah's topic in Feature Requests
The task is pretty high in our backlog. After we complete other tasks scheduled for 4.0, we will look at implementing items from the backlog depending on how much time remains. This is an important task though, and I'd like to see it implemented for 4.0, time permitting. -
How does ubersmith allow these to be configured? I can see this as being useful, and the information could be displayed in a tooltip or other information section depending on the order template.
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Hidden tasks, we'll open it up as we get closer.