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Paul

Blesta Developers
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Posts posted by Paul

  1. Blesta version 5.4

     

    I have an unused module and can not seem to remove it.  Every time I try I get this message.

    The module can not be uninstalled because it is used by one or more uncanceled services.

    As far as I can tell I don't have any packages using this module so there can't be any services, canceled or not, using it.

    I am not sure where to check in the ui or the database as I have checked the packages table with the module id and nothing was found.

     

    Since you are using Blesta Future it's hard to say as I'm stuck in 2014 at the moment. Good to know there will be a 5.4, I hope it's awesome. :D

     

    In all seriousness, you need to find the module row.

     

    In MySQL check the "modules" table for your module. Note the "id". Search the "modules_row" table where modules.id=modules_row.module_id to find the module_row.id for all module_rows related to that module.

     

    Then, for each module_rows.id that matches that module, search the "services" table, services.module_row_id. That should help you identify which services are using that module. If you can remove those services, then you should be able to remove the module.

     

    I hope that helps!

  2. Domain Management is a big priority, it's also a big feature. The new domain management is large enough to basically require its own full release, and then some. Since we have quite a few high priority items, and since some of them are much quicker to implement, we are trying to knock those out of the way so we can put our full efforts into domains.

  3. All done thanks guys.

     

    One question though? How or where do I set up the knowledge base. Found the client side link under support but can't find diddly squat back end

     

     

    Settings > System > staff > staff groups > support manager > knowledgebase

     

    Yeah, if you have ACL perms to it, it should show up under Support > Knowledge Base

  4. You can create a recurring invoice by creating a manual invoice and selecting to make it recurring.

     

    If you want a service that renews and customers can order, then you can use the Universal Module. Just create a Universal Module product under Settings > Company > Modules > Universal Module that has a name. If you require the customer enter any details during checkout for the service, create service fields for the Universal Module product.

  5. I do not know how Ubersmith is storing the data. I do not know how to decrypt the information. However, if there are options, then I am interested in learning what options are available?

     

    Ultimately a manual import, or a custom importer. If you can determine that Ubersmith is saving your card details (and not a token) then the question is, how are they being stored? Are they encrypted? If so, with what cipher? AES? What is the key? (rhetorical)

     

    We have done some importers in the past where "proprietary encryption" aka "caesar ciphers"  :wacko: and other lame methods were used to encrypt data. In those cases, we sometimes had the importer make curl requests to the application to fetch the unencrypted card data from a browser as an admin. That's painfully slow, and not ideal.

     

    So the question really is, what's feasible? Are you importing dozens of records, hundreds, thousands? The more records, the more it makes sense to code an importer. We can help with that, but it is likely to be fairly expensive.

  6. If I remove the width: 108px from "#wpnav .drop ul" on line 110 of base.css, then the menu doesn't look broken.

     

    But I'm not sure which images are suppose to be on the right? I see the arrows to the left of each element, and the divider in the <span>'s between each <li>.

     

    Here's what it looks like to me. (see attachment)

    post-1-0-34265900-1419457487_thumb.png

  7. We will consider that. There's also a new setting in 3.4 (currently in beta 2, final out soon) under Staff groups to force logout on IP change. This prevents an attacker from using a stolen cookie. It's enabled by default for new installs and new staff groups, but if you're upgrading you'll need to explicitly enable it.

  8. Ahh but I saw them kinda suspicious racking 50GB of disk space and 5TB of monthly bandwidth so.. here what I found "under the rug" 

     

     "It is a violation for anyone to employ posts or programs which consume excessive CPU time or storage space

     

    Proof http://www.webhostingbuzz.com/terms.php 

     

    And yes I asked the support and they just said "sorry it's the company TOS and we cannot change it" when I mentioned "I understand the excessive CPU usage but not the storage part of this TOS"... I will check the other companies and if that fails someone recommends me to see if I can get a discount from a "free WHMCS" reseller provider and see if they can lower the price because I would be using my own Blesta license instead. 

     

    Most hosting companies have similar terms, usually the disk space is just not allowed to be for file storage (like a dropbox) or large file downloads (hosting iso's). You might ask them for clarification on what they consider excessive storage space. Unless you are hosting a download site, you probably won't run into any issues.

  9. Pending services are activated if paid. The default flow for a new order is "In Review" > "Pending" > "Active".

     

    Approved orders go from "In Review" to "Pending" when they are approved. If you check the "Require Manual Review and Approval of All Orders" for your order form, then orders will only be activated if you approve them. When you approve them, they go from "In Review" to "Pending". Once in Pending, the system will activate them automatically if they are paid.

  10. Overall love the direction in which Blesta is going! Can't wait to see what 3.5 and future version will bring to the table :)

     

    P.S. I'm defiantly in support for an affiliate system, but mass email would be nice first

     

    Welcome and thanks for the feedback, we appreciate it!

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