Paul

Do any of those domains exist? A DNS lookup is done on the domain name to ensure that it's capable of receiving email, if it's not that error is returned. It has helped many of our customers with typos in their email address. If the address is invalid, they won't get their welcome email.

The multicraft module supports lots of configurable options, see http://docs.blesta.com/display/user/Multicraft for details. You can set up similar config options for other modules, including the Universal Module for orders. We will be adding support for TCAdmin and other game panels as soon as we can. Using the Universal Module, you can request the information and manually provision the services until a module is made available.

You got a video out quick! I hope everyone likes the re-organization of client/contact details.

I've assigned this to CORE-1516

The most common cause of there being multiple users is doing a fresh install, and then importing from another system, so that may have been what happened. Glad it's working now though, and thanks for the update!

The Weebly people are nice.

Hey, welcome! 2 options come to mind, both assume that you're setting these up and the client is not ordering it on their own. 1. You can add multiple price points for the same term on the Package. The same Package can have multiple 1 year options with different prices. Then, when adding the service you just select the appropriate one. 2. You can override the price. If you add the service, you can go back in by clicking the "Manage" link, and set a price override. The price override is what the customer will be charged when it renews, regardless of the package price selected. This is a good option if there will be many different price points. Also, if you use a package price and do not set a price override, keep in mind that changing that price on the package will cause all clients who were created with that price to be affected at their next renewal. EDIT: One thing to add, if you are going with option #1 above is to make sure the client doesn't have the term change ability, or they can select one of the other terms. This is under Settings > Company > Billing/Payment > Invoice and Charge Options and it's called "Allow Clients to Change Service Terms".

Internal Error, Timeout processing request.. Interesting. I manually refund via PayPal, then the transaction is refunded in Blesta automatically via the IPN. Is anyone else having trouble doing refunds with PayPal via Blesta? Do you get the same error Austin posted above?

Welcome, glad to have you here!

CORE-1513

Do you have SSH? Can you upload the zip, and unpack it there? Something wonky is going on and I'm not sure what. The error is straight forward, but if the file exists then I'm not sure what to make of it. Is it CloudLinux? Do you have a PHP selector in cPanel? If so, might be worthwhile to try PHP 5.4 without the hotfix, see if it makes any difference. The alternative, if you want, is to send me SSH/SFTP access (email sales) and I'll poke around with it and see if I can figure it out. If you've created a staff user already, I'll need that too.

What OS are you running? Any control panel?

Sounds like you're missing /vendors/phpseclib/Math/BigInteger.php. Can you confirm that all the files in the /vendors/phpseclib/ directory in the zip file exist on your server?

If the CLI got you through it, and then you went in your browser to create a user and enter your key you have a config file. What you can do is enable error reporting in your config file. Open /config/blesta.php and change Configure::errorReporting(0); to Configure::errorReporting(-1); Then, see if it outputs any errors.

There must be an error. Is it possible you may be missing other files as well? If so, you may try re-uploading everything. You could also try running the CLI installer if you have SSH access. If there are errors, they will likely be output to your shell.

crypt_random() is part of the phpseclib library included with Blesta. Please ensure that /vendors/phpseclib/ exists, including all the files from the blesta-3.3.2.zip distribution. If all the files are there, and you have mod_security or any other security extensions, check that they are not interfering.

There are 2 cases here. Anonymous Trials If an additional trial key is requested within 90 days for the same domain, the same trial key will be returned. If it's expired, it will not work. If it has been more than 90 days, then a new trial will be issued. This should be a configurable option, but it's not. You can adjust it in /plugins/license_manager/controllers/trial.php. Look toward the bottom of the file for "-90 days", and adjust accordingly. Client Trials This is when you have the client sign up for a trial and they have a user account. In this case, nothing is preventing them from signing up for additional trials.

Great! Good to hear you got it working! Was it a typo or something? I wonder if anyone else may stumble on this and have the same problem as you.

CORE-1320 adds a language selector to non-authenticated client pages, planned for a future release. So, what you're looking for is: Multi-Language in Portal Multi-Language in Navigation Links from Plugins Multi-Language for Widget Name (This is not currently possible?) What do you mean by the search option tag?

The affiliate system, and mass mailer are two plugins we are anxious to get done. Most likely, The Marketplace will be up prior to their release, and they will be released there first. Sorry I can't be more specific on time-frame.

I'll have to defer to Tyson on what exactly gets logged, but I would expect something there if an attempt is being made to provision at all. Have you tried going to a client profile, clicking Add Service as an admin, and trying to create a Multicraft server that way? If the package you select is using Multicraft, it should attempt to provision it. This cuts out the client order process, as well as the cron to activate a service immediately.

Service suspension has nothing to do with renewal date, and everything to do with any associated invoices. Under Settings > Company > Billing/Payment > Invoice and Charge Options, there is a setting called "Suspend Services Days After Due". I believe this is "5" by default. So, if an invoice was due 5 days ago for a service and hasn't been fully paid, it will be suspended. What @Licensecart is referring to is the date range displayed on the line item for an invoice. This date range may have been incorrect in versions prior to 3.3.2. But, suspensions happen based on an invoice DUE date, and it's the only criteria for determining what services should be suspended.

Hi Max, We'll need more details, not sure what you mean by "not provisioning right". Does it provision the server, but something isn't set up correctly? The module log will help greatly with this, if you take a look at Tools > Logs > Module. You can click the row for each API request to Multicraft. The row will expand and show you the raw input and output. This is often useful in determining what went wrong.

Very nice! Love the photography too

Your CLI environment may not have GD. SSH in as the user your cron runs as (Usually the same as FTP) and run this: php -i | grep GD It should say something like: GD Support => enabled GD Version => bundled (2.x.x compatible) If it doesn't show that, then it's not available.