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Paul

Blesta Developers
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Everything posted by Paul

  1. Paul
    The license "Blesta Owned Lifetime" does not have a yearly fee for updates. It's a special license type, that we may limit future sales of, adjust pricing, or discontinue sales for at anytime without notice. Those that have it will not need to pay anything in the future.
  2. Paul
    I think Cloudflare was having trouble yesterday. I got an error for about an hour from home, even though the network and servers at the origin were fine.
  3. Paul
    Where can we find official government documentation on this? The problem is this: Let's say a client makes a $100 payment for credit. If we invoice for the credit, the amount would be applied to the invoice, and there would no longer be a credit. If on the other hand, the credit is both invoiced and remains as an account credit, then at a later time a client receives $100 worth of invoices and the credit is applied to those invoices, the initial $100 credit has been applied to $200 worth of invoices. Additionally, the client may be able to submit this to their tax authority as a $200 deduction. How do you reconcile that?
  4. Paul
    Prior to 5.1, modules didn't have types. A minor tweak is needed to make the module compatible with the domain manager, and we have provided the information to them. The module would continue to work outside the domain manager as it was, but the minor update to make it compatible is the best solution.
  5. Paul
    You have 2 overlapping rules, so the first matching level 1 rule is applied.
  6. Paul
    What version were you running before? I'm pretty sure this is normal, a result of markdown only wrapping paragraph tags around only content and not white spaces.
  7. Paul
    If you install 5.1 fresh you'll have the domain manager. If you upgrade to 5.1, then you need to install the domain manager under Settings > Company > Plugins > Available. If upgrading to 5.1.0 you should install the domain manager or you'll experience the above mentioned bug. That will be resolved in 5.1.1 so that it's not required to be installed.
  8. Paul
    Done, thanks!
  9. Paul
    Good idea, I've added this task https://dev.blesta.com/browse/CORE-4373
  10. Paul
    Thanks for the feedback. This would only be if the user was linked to multiple accounts. It would have to be a setting to allow this or not.
  11. Paul
    Blesta doesn't store the gateway on an invoice prior to payment because Blesta doesn't force a particular payment method on an invoice. Once payment is made, the details are stored. Any gateway can be used that supports the currency of the invoice. Are you saying you want to force a client to pay with a specific gateway? If not, what is the use case for having a gateway associated prior to payment, given that the actual gateway used may be different?
  12. Paul
    Well said. We appreciate you, and @TheMaster. If you search around, you can find plenty of bad things people have said about Blesta on these forums. We leave them because we believe in free and open dialogue. Censorship is against freedom of expression. People will say things that are wrong, and others will see it and it'll only hurt their own reputation. We would like to see @TheMaster stay. Obviously that's up to him.
  13. Paul
    That's wrong. My opinion is that there is nothing unethical here, and you are very much welcome. We do not censor all opinions we disagree with. If you want to throw all your hard work away because of some random person, that's up to you. Seems like you're giving up quite a bit to do so.
  14. Paul
    Overreact much? If one person's opinion causes this kind of reaction, I'm not sure how you get up every morning and carry on. Seriously. I happen to disagree with them, by the way, but we're not going to censor people on the forum because it hurts your feelings.
  15. Paul
    It wouldn't be the first time, people can judge for themselves. It doesn't seem unethical to me.
  16. Paul
    This issue has to do with using a comma as the decimal separator instead of a period? Does EUR normally use a comma?
  17. Paul
    What was the renew date for the service? If it is scheduled for cancellation, no invoice would be generated. If the scheduled cancellation is removed, then the service should be invoiced at the next daily invoice cron run. So, it can take up to 24 hours for an invoice to be generated. Note: "next daily invoice cron run" if the service should be invoiced based on the renew date.
  18. Paul
    Hello! We have a task to allow users to have access to multiple client accounts, potentially cross-company. It's likely it will be cross-company. Upon login, a user belonging to multiple client accounts will have to choose which one to use. There hasn't been a ton of demand for this, and there are some details to work out, but it is something we are planning to do. See https://dev.blesta.com/browse/CORE-3942
  19. Paul
    The license hasn't been transferred to you yet right? If this is the same ticket I'm thinking of, we have invoiced the original owned for the transfer fee and will transfer once paid. The email they provided matches the email you used to register for the forums.
  20. Paul
    The license is valid and eligible for transfer. If a buyer has been found, please update the ticket with the name and email address of the buyer when it is ready to be transferred. We will invoice for the transfer fee, and transfer when paid.
  21. Paul
    Please open a ticket and mention this thread so we can confirm that it is valid and eligible for transfer.
  22. Paul
    Blesta version 5.1.0-b2 (BETA 2) is now available. You can download it from right here (Client Area Login Required). Read the blog post announcement at https://www.blesta.com/2021/06/09/blesta-5.1-beta-released/ This is a BETA release. Beta releases are not considered stable enough for production use, and are UNSUPPORTED. DO NOT INSTALL IN A PRODUCTION ENVIRONMENT. Please report any bugs you find in the v5.1 beta bug forum. Installing Blesta See Installing Blesta in the User Manual for instructions. Upgrading Blesta See Upgrading Blesta in the User Manual for instructions. Release Notes See Blesta Core - Version 5.1.0. For older releases see all Change Logs.
  23. Paul
    Sounds like several things would be needed. 1. Under a Package, the "Taxable" option if checked, would need to allow Level 1 / Level 2 tax to apply individually 2. Under a client, the Tax Exempt option would need to allow them to be exempt from all tax, or Level 1 / Level 2 independently 3. When creating/editing an invoice, there is a "Tax" option, but you need to be able to manually apply Level 1 / Level 2 or both taxes to each item? Let me know if that sums it up.
  24. Paul
    Is manual exemption on a per-client basis fine? For example, if we made it so that if you click to make the client tax exempt, we added an option to exempt level 1, level 2, or both. Would that resolve it?
  25. Paul
    Blesta Addons response above is accurate. The only thing is that it's not possible to exempt level 1 or level 2 tax independently. Either the tax applies, or it doesn't. Level 1 and level 2 tax can be set by area, which would control which of the 2 tax levels apply to any specific client, and a client can be marked as exempt from all tax. If you install the version 5 trial again and have any questions or need any help, let us know
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