Paul

Just an update, we have updated the task with our fix. See https://dev.blesta.com/browse/CORE-4166 After this change, PostalMethods is working perfectly fine for us on 5.0.2. If you continue to have any issues after applying our fix, we'll need more information.

I'm not sure if this is the same issue, however we have a task at https://dev.blesta.com/browse/CORE-4165 that resolves an issue with making payments through Stripe Payments on the order form in v5. A fix should be included in 5.0.3, however there are details in the task to manually fix your installation if you'd like to do that ahead of 5.0.3.

Please note, there is a fix for 5.0.3 which should be out soon (hopefully next week). However, if you like you can manually patch your installation. See the details in the task at https://dev.blesta.com/browse/CORE-4165 to do so.

Thanks, we're looking into this. What version of PHP are you running? I'm getting a different error in the PostalMethods logs: Which might be similar to your second point. We have a task for that one at https://dev.blesta.com/browse/CORE-4166

Sorry we missed this. It should work on 4.12.3, check that your accessing your installation via https and that your API credentials are correct. Tools > Logs > Gateway log should have API logs for Stripe also that may contain more information.

Just an FYI, we have created CORE-4165 and are working on this for a 5.0.3 patch release.

The system overview widget on the dashboard can show pending orders and open ticket counts. To enable these options, click the cog/gear icon in the widget window decoration and check the boxes under "Statistics" and save.

You would need the full version of 5.0.2 to upgrade from 4.7.2 to the latest. See https://docs.blesta.com/display/user/Upgrading+Blesta for upgrade documentation. It's pretty simple though. 1. Backup your files + database 2. Download 5.0.2 full from https://www.blesta.com 3. Unzip, and upload the contents of the "blesta" directory to your server, overwriting existing files 4. Run /admin/upgrade in your browser to upgrade. Tip: Don't skip step #1

If a client has a billing contact, invoices will be sent to any/all billing contacts. By in large, other emails are sent to the client (primary contact). This is something we're planning to make more granular in the future, so you can specify what email each contact should receive, and they could opt in or out out of. While you can add new contact types, only the "Billing" type is built in and used for invoice emails if it exists.

I'm glad that fixed it, thanks for the update! Service Changes task was added back in version 3.5, so something may have gone wrong then that wasn't obvious until now.

Open tickets are displayed under the "Support" navigation link. There's no other visual indicator in Blesta itself. You should be set up to receive ticket email notices though. Support > Staff, edit your staff member, make sure that you are set to receive an email for tickets of any status. We are considering other visual cue's, like browser notifications.

Are any of your automation tasks not completing successfully? Settings > Company > Automation. Were you running PHP 7.4 prior to upgrading to Blesta 5.0.2?

Is this only an issue during checkout on the order form, or does this also happen when a client makes a payment from the client area? Interestingly, some report no issues. We're investigating.

That looks right. I'm a little confused, not sure what's going on there. Do you want me to take a look? You could PM me, or open a ticket and I can take a look at your configuration. At first glance, everything looks right but if you are configuring a cPanel service, the cPanel module should not have those fields.

Check your "Creator" Package Group, that it does not contain any Packages that are using a domain registration module (See Packages > Package Groups, click a Package Group row to expand and display the member Packages. Then you can edit each Package and check the Module being used). Based on your cart, it looks like this "Creator" package may be using a domain registrar module. Which module are you trying to use for hosting?

If using the Domain and Other hosting type, your domain packages should be in a single Package Group and selected in the Domain dropdown, but NOT selected in the multi-select. The multi-select toward the bottom of the form should contain your hosting Package Groups, but no domains. Packages > Order Forms: Edit

Yes you can upgrade. Download the patch version here https://account.blesta.com/client/plugin/download_manager/client_main/download/176/blesta-5.0.0-5.0.2.zip Unzip and upload the contents of the "blesta" directory to your server, overwriting existing files. Then access /admin/upgrade in your browser and click the upgrade button.

Great work!

Maybe @Jono or @Abdy will have more information on this. However, I think additional auth steps for Stripe might be referring to SCA, but Stripe should handle this.

Looks good, thanks for sharing!

That's correct. If changing the theme, the logo, if set, will have to be re-added.

What specific features are missing?

Thanks for the update, an incompatible extension will do it.

Sounds like the content you entered into the package for the welcome email content contains errors. If you post a copy of your email content, we may be able to tell you what the issue is, but once you correct it it should save.

What was the solution? A couple things come to mind: If the cron runs as a different user as your web server, the ../logs_blesta/ logs directory will not be writable by the web server, or by the cron, which can create various issues Your uploads directory exists and is writable, but is missing some child directories. Here's some details and an outline what that structure should look like: Make sure your uploads directory exists and is defined under Settings > System > General: Uploads Directory. Some tips: - The uploads directory should be above your document root or public_html directory so that it's not accessible directly via the web. - A common path to the uploads directory would be something like: **/home/user/uploads/** - Make sure the uploads directory is writable by your web server and cron users. 755 permissions are usually sufficient, but you may need to set it to 777 - Inside the uploads directory, you should have a directory called 1 (for the company ID), and system. - Plugins typically create their own directories within your company ID directory, but you may need to create them manually. These are the directories you should have under uploads: └── uploads ├── 1 │ ├── download_files │ ├── invoices │ ├── mass_mailer_files │ └── support_manager_files └── system