Paul

That's the important part of it.. the updates must be verified as being trusted. The default option would likely be not to update automatically, or to update with security patches only. We have discussed this internally at some length, but we have some other more critical features to implement first.

I've confirmed the quantity issue and created task CORE-1105 to address this. Bug reports should contain only one item per thread. However, to address your other question, the ability to add coupons to services after they have been created belongs to task CORE-1066 and you can track the issue there. Additionally, there is a price override option for services coming in a future release, per CORE-747 which may be of interest.

Is it public? Can you PM me the link? The options are sortable within option groups, not sure why they would appear randomly.. haven't had any other complaints about that as far as I know. The toggling of checkboxes I could see potentially happening if they have the same name as another field. That's where I would look. Happy to take a look at it if you want to send me a link though.

Awesome! Maybe we should do error checking on those pesky value fields..

It should show all three. Do you have a different value for each item in the drop down? Take a look at this screenshot, it's an example of a drop down for IP addresses which correctly shows 3 items in the drop down.

3.2 isn't out yet, but so far it has not been added. Do you guys think this plugin is useful enough in its current state to be included in our builds?

Nope Maybe in the future, but there are no plans to do that right now. It would take significantly longer than the client area.

By far most of the views are related to the admin area, which will remain the same. Only the client area has been updated to responsive bootstrap, and it's done. Yes, it was a fair amount of work but it was worth it.

Soon. It looks better than the screenshots.

Not sure what you mean exactly. Why do you want to change the customer ID, and how do client groups factor in?

The order system supports recaptcha and areyouhuman. Do you think both of these options should be available? It may make sense for us to move various human verification settings into the core, where plugins can take advantage of them. This way, you wouldn't have to provide account details in two places if you want recaptcha for both order and support.

You can edit the price on the package to make the change effective for everyone using the package. If you want to make the change affect only certain customers, I suggest creating a new restricted package with the new pricing. As long as it uses the same module, you'll be able to change the associated package for the customer to the new package by editing the service. If it's a restricted package though, you'll just need to make sure the customer has access to the package. You can grant access under their client profile page, Actions > Set Packages. Then, edit the service to change the package. This method won't add another line item on invoices to show the discount, but you could put that in the package name. The other method is the use of recurring coupons which would apply a recurring discount to the service. I believe this discount would appear as it's own line item on invoices. The issue here is that coupons cannot currently be edited/added after a service has already been created. There's a task for this though, CORE-1066, and it will be in a future release. The last method, which probably isn't ideal for this situation but is worth mentioning are price overrides, CORE-747. This one isn't available yet either but will be in a future release.

It sounds like you have tried setting up the SSH option via a Configurable Option, and also as an Addon. This should probably be a Configurable Option only, and not an Addon. If I understand right, the checkbox would toggle itself during checkout as a Configurable Option. This doesn't sound right, but it does make me wonder if the option is fully configured. Edit the Configurable Option under Package > Options > Options link. Within the Options section, there should be a Name and Value. Both of these must be configured, and a pricing term must be set, even if the price is 0.00. A price term must be set for your 1, 3, 6 month and 1 year terms in order for the option to be visible for each term. If you only want the SSH checkbox to appear for 1 year terms, you can just enter a 1 Year price for the option, for example. If that doesn't work, maybe you can post (or email me sales@) a screenshot of your configurable option settings for this item.

That's certainly a possibility. It's just not something we've given a lot of thought to yet, because not many people have asked about it but I can definitely see it being a useful feature.

I don't think there will be any issues with importing in terms of making configuration changes first. It's best if there is no customer data though, and the importer will install the necessary extensions. However you do it, you should do a dry run to ensure everything works as expected. I also recommend keeping a database backup from the initial fresh installation, and one post-configuration so that you can easily roll it back. If you buy another hosting company and want to import that data, you would be able to import it easily into a new company within the same Blesta installation. Importing into the same company could be an issue because the same customer numbers are likely to already exist and would cause an error. There may be other issues as well, and Cody could elaborate on those.

We recommend marking the package and client as inactive rather than deleting them.

We have plans to implement Net D, see CORE-492. It's tentatively assigned to v3.3, but this is not very likely.

I think he means reinstall the support manager only. Not sure why you'd have issues deleting via POP, unless it's related to your particular mail server. I suggest setting it to mark as read and see if it does that. If so, that may be a good temporary solution as it will not import tickets again that are marked read.

It'll be around $100, most likely. Our license manage is better than anything comparable on the market today, in terms of inability to circumvent without nulling it in the code. It'll be out soon, not sure we need anymore testers at the moment.

Chances are good that your web server doesn't allow files to be written above its document root for security reasons. This could be a feature of Cloud Linux, or something else.

Plugins can create navigation items.. perhaps a plugin that allows you to create navigation items that point wherever you want them to?

We were calling this service price override, and it's assigned to CORE-747 scheduled for 3.3. This one is becoming a big priority for us.

Assigned to CORE-1093

Invoices are always in PDF format, so I'm not sure I understand what you mean.

You can also clear the cache by editing and saving the affected Staff Group. Did this resolve it?