Paul

It currently ranks pretty low on the priority list, since the addresses can be updated. (In about 3 min for all templates) but it is a usability feature and I can see the advantage. It has been requested before and we are considering it.

CORE-607 is in our tracker for adding the ability to split tickets. Splitting a ticket would create a new ticket and assign all replies after the split point to the new ticket. This is tentatively assigned to 3.1, but it's more likely to be released after 3.1.

The HTML fields are not hidden for email templates if HTML is disabled because then you'd be unable to edit the templates and add HTML prior to enabling it.. it would result in some people receiving blank emails if no such content exists in HTML. Enabling HTML simply adds the HTML content to the email. If it's disabled, all email clients should see and render the text version only. If it's enabled and the HTML content is blank, HTML enabled mail clients will show a blank page.

We are using SMTP and haven't experienced this issue. Are you saying that email delivery via SMTP fails all of the time, and that these emails are not properly logged? If so, there may be a bug in there with logging failed emails, however, if your mail always fails via SMTP I wonder if there is a configuration or firewall issue. It seems that would be the first item to resolve, with any logging issue being secondary.

Beta forums will return when beta for 3.1 starts.

I used this feature today and didn't have any trouble. If you are only sending text content, then it may appear blank until you click over to the text version. Additionally, the overview, before you hit resend shows the text version so if you only send HTML then this section might appear blank also.

It is direct, and it was purchased in July. The license has support & upgrades through Aug 14, 2014.

Can anyone else confirm if they are experiencing this issue?

No firm date has been set, we're going to let it run for a while yet. When it is about to end, we'll probably tweet something out. Blesta Owned Lifetime is unbranded, and you can remove copyright and powered by. I've actually got quite a few inquiries about this, I think we need to make it clearer on the order form. Thanks!

It's a valid license

It is best to start with a fresh install of Blesta 3.0.2, before doing an import.

Please see http://www.blesta.com/forums/index.php?/topic/960-whmcs-migrator-beta/ for a preliminary WHMCS importer.

There's currently no edit feature for already posted replies or notes. There has been some pro and some con, and with about 5 or 6 other more heavily requested features for the support plugin it's not looking very high priority right now. I think we need more user feedback on this one. We're not opposed to it, perhaps it should be a feature that can be enabled or disabled.

Yup, it'll happen either way it's on the list.. but could be better in your case if you don't need it, then you can get up and running more quickly.

I'm sure he's seen the thread, he probably needs to think it through a bit.

Thanks for fixing it Mike. cleverhost -- download 3.0.2 from the home page of www.blesta.com and install and try it out. During install, just select "Start 30 day free trial" and you'll be off. Much better experience that way than the demo.

It's a simple feature, but I find it very useful.. that's probably why we added it in (I think) 2.0, and brought it back in 3.0 as well. It's definitely not a critical feature, but I think it improves the user experience.

I heard that Resell.biz may be part on and part off the Logicboxes platform. You may want to confirm with them whether it will work, and if so for what TLDs. I'll see if I can get confirmation on this also.

If he doesn't reply in the next day or so, then yeah probably email.

Cody may be able to provide some direction for getting this to work for you now, I'm not sure. We are aiming for an 8 week +/- 2 week release cycle, but this will vary and we expect our 3.1 release to take a little longer, since we've spent much of our time since release resolving bugs. Moving forward, we expect the number of bug reports to diminish. We expected to receive a higher number of bug reports after our initial 3.0 release, being that it's all new code. Give us a few releases to get in our groove.

Added the graph as CORE-743, it will be independent from the "Range" revenue graph. This will result in up to 2 revenue graphs being displayed at the same time, year to date and range (7 or 30 days).

It's assigned to CORE-741 and tentatively slated for v3.2. It will add a new authentication mode drop down, with plain, login, cram-md5, and null/none as options.

Not sure if this was answered, but yes the domain a license is associated with can be changed anytime. You would login to your client area, click "Manage" next to your license, then "Manage License", then check "reissue" and save. This is required anytime you move your installation.

It's not supported but there appears to be a transport for it for Swiftmailer, which we use. Cody doesn't think it would be terribly difficult to add. How widely used is CRAM-MD5? I honestly have never heard of it.

Enom is scheduled for v3.1, and we are now transitioning most of our resources to development for 3.1. Still, we will release an Enom module for testing as soon as it's available, and the idea is to include it officially with 3.1.